Broadband Incident Report : ROYSTON MUX 101 : LOSS OF SERVICE : Reference 1354 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	1354		Issue :	FINAL
	Detected Date:	13/01/2011		Detected Time:	13:20
	Start Date:	13/01/2011		Start Time:	13:17
	Actual Clear Date:	14/01/2011		Actual Clear Time:	00:15
	Incident Headline:	ROYSTON MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Connector Reseat This issue may have been due to a Fibre Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01226

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System Time Stamp: 14/01/2011 00:50