Broadband SERIOUS Incident Report : : BIRMINGHAM NODE 10185: PARTIAL LOSS OF SERVICE : Reference 707 : Issue 2 :

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	BT Wholesale - Broadband SERIOUS Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	707		Issue :	2
	Detected Date:	09/01/2011		Detected Time:	22:51
	Start Date:	09/01/2011		Start Time:	22:16
	Anticipated Clear Date:	10/01/2011		Anticipated Clear Time:	01:45
	Incident Headline:	: BIRMINGHAM NODE 10185: PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Service has been restored as of 23:35, we are now monitoring for a stability period. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01158 01159 01162 01179 012124 012132 012144 012160 012161 012162 012163 012164 012166 012168 01242 01267 01291 01299 01384 01386 01432 01437 01443 01453 01455 01495 01509 01554 01564 01594 01633 01639 01656 01675 01676 01684 01743 01746 01785 01788 01789 01792 01793 01865 01873 01902 01905 01933 01974 0247622 0247623 0247625 0247626 0247643 0247644 0247645 0247652 0247655 0247663 0247665 0247672 0247683 0292016 0292019 0292020 0292021 0292030 0292031 0292033 0292041 0292052 0292061 0292062 0292063 0292065 0292069 0292063

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Incident Manager - Automatic Mailer.
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System Time Stamp: 09/01/2011 23:42