Broadband Incident Report : : ERX11.BIRMINGHAM3 : DEGRADED SERVICE : Reference 1019 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	1019		Issue :	FINAL
	Detected Date:	11/01/2011		Detected Time:	17:03
	Start Date:	11/01/2011		Start Time:	17:03
	Actual Clear Date:	11/01/2011		Actual Clear Time:	17:35
	Incident Headline:	: ERX11.BIRMINGHAM3 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a ---------------------------------- Reboot Of Application ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01348 01432 01443 01452 01994 0247622 0247623 0247625 0247626 0247627 0247652 0247655 0247663 LLCM0 To Fo 0247652 0247655 0247663

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System Time Stamp: 11/01/2011 18:14