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BT Wholesale - Broadband Incident Report | ||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||
BT Incident Reference: | 1716 | Issue : | 2 | |||||
Detected Date: | 15/01/2011 | Detected Time: | 15:53 | |||||
Start Date: | 15/01/2011 | Start Time: | 15:52 | |||||
Anticipated Clear Date: | 15/01/2011 | Anticipated Clear Time: | 18:30 | |||||
Incident Headline: | : TEVIOTDALE MSAN 301 & HAWICK MSAN 302 : LOSS OF SERVICE | |||||||
Incident Details: | At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. | |||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: An Engineer is now on site. Further updates will be provided as soon as possible. | |||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 15/01/2011 18:10
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