Broadband Incident Report : HIGHCLERE MUX 301 : LOSS OF SERVICE : Reference 25711 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25711		Issue :	FINAL
	Detected Date:	13/06/2013		Detected Time:	21:50
	Start Date:	13/06/2013		Start Time:	21:33
	Actual Clear Date:	14/06/2013		Actual Clear Time:	02:30
	Incident Headline:	HIGHCLERE MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Loss of internet services for 942 Broadband end users. Service fully restored at 02:30 after the change of 3 failed power rectifiers at Highclear. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01635
	Duration:	0 days 04 hours 57 minutes

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