Broadband Incident Report : : GUILDFORD NODE 05025: DEGRADED SERVICE : Reference 35308 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	35308		Issue :	FINAL
	Detected Date:	23/08/2013		Detected Time:	09:12
	Start Date:	23/08/2013		Start Time:	09:04
	Actual Clear Date:	23/08/2013		Actual Clear Time:	09:26
	Incident Headline:	: GUILDFORD NODE 05025: DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a degradation of Broadband Service.
	Closure Details:	Degraded internet services for {1267} Broadband end users. Service restored at 09:26 after a card was reset at Guilford. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01252 01428
	Duration:	0 days 00 hours 22 minutes

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