Broadband Incident Report : : HEMEL HEMPSTEAD NODE 06006 : PARTIAL DEGRADED SERVICE : Reference 35069 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	35069		Issue :	2
	Detected Date:	21/08/2013		Detected Time:	12:43
	Start Date:	21/08/2013		Start Time:	12:34
	Anticipated Clear Date:	21/08/2013		Anticipated Clear Time:	15:30
	Next Update Date:	21/08/2013		Next Update Time:	15:30
	Incident Headline:	: HEMEL HEMPSTEAD NODE 06006 : PARTIAL DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Remote reset performed but services are still erroring. A spare card will now be ordered, no ETA known at present. Next update will be at 15.30.
	Dialling Codes Affected:	01296 01442 01494

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