Broadband Incident Report : : HEMEL HEMPSTEAD NODE 06006 : PARTIAL DEGRADED SERVICE : Reference 35069 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	35069		Issue :	FINAL
	Detected Date:	21/08/2013		Detected Time:	12:43
	Start Date:	21/08/2013		Start Time:	12:34
	Actual Clear Date:	21/08/2013		Actual Clear Time:	21:41
	Incident Headline:	: HEMEL HEMPSTEAD NODE 06006 : PARTIAL DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service restored at 21:41 after a card was changed at Hemel Hempstead. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01296 01442 01494
	Duration:	0 days 09 hours 07 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.