Broadband Incident Report : : POOLE NODE 05004 : PARTIAL DEGRADED SERVICE : Reference 34690 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	34690		Issue :	FINAL
	Detected Date:	18/08/2013		Detected Time:	22:39
	Start Date:	18/08/2013		Start Time:	22:38
	Actual Clear Date:	18/08/2013		Actual Clear Time:	22:56
	Incident Headline:	: POOLE NODE 05004 : PARTIAL DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service fully restored at 22:56 after hardware was reseated at Poole. Service has been monitored for a period to confirm stability. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01202 01425 01722 01747 01929 01980 01747
	Duration:	0 days 00 hours 18 minutes

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