Broadband Incident Report : : INVERNESS MULTIPLE MUXES : LOSS OF SERVICE : Reference 34678 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	34678		Issue :	FINAL
	Detected Date:	18/08/2013		Detected Time:	20:15
	Start Date:	18/08/2013		Start Time:	20:10
	Actual Clear Date:	19/08/2013		Actual Clear Time:	11:41
	Incident Headline:	: INVERNESS MULTIPLE MUXES : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service fully restored at 11:41 following hardware change at Dingwall. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01593 01847 01856 01955 01971 01593 01847 01856 01955
	Duration:	0 days 15 hours 31 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.