Broadband Incident Report : : POOLE 05004 : PARTIAL DEGRADED SERVICE : Reference 35343 : Issue INITIAL/FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	35343		Issue :	INITIAL/FINAL
	Detected Date:	23/08/2013		Detected Time:	13:12
	Start Date:	23/08/2013		Start Time:	13:12
	Actual Clear Date:	23/08/2013		Actual Clear Time:	13:30
	Incident Headline:	: POOLE 05004 : PARTIAL DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service restored at 13.30 when a card was changed at Poole. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01202 01425 01722 01747 01929 01980 01747
	Duration:	0 days 00 hours 18 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.