Broadband SERIOUS Incident Report : : MULTIPLE NODES : LOSS OF SERVICE : Reference 18353 : Issue 1 :

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	BT Wholesale - Broadband SERIOUS Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	18353		Issue :	1
	Detected Date:	29/06/2010		Detected Time:	16:00
	Start Date:	29/06/2010		Start Time:	16:00
	Anticipated Clear Date:	30/06/2010		Anticipated Clear Time:	03:36
	Incident Headline:	: MULTIPLE NODES : LOSS OF SERVICE
	Incident Details:	On [29 June 2010], BT experienced some difficulties with an 5660 Network Manager The fault was identified at 23:30 and and was upgraded within BT to a SI.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are carrying out remote diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01202 01206 01269 01294 01323 01405 01453 01555 01628 01873 01952 0286632 0286634 13234

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System Time Stamp: 30/06/2010 02:57