Broadband SERIOUS Incident Report : : MULTIPLE NODES : LOSS OF SERVICE : Reference 18353 : Issue 6 :

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	BT Wholesale - Broadband SERIOUS Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	18353		Issue :	6
	Detected Date:	29/06/2010		Detected Time:	16:00
	Start Date:	29/06/2010		Start Time:	16:00
	Anticipated Clear Date:	30/06/2010		Anticipated Clear Time:	13:00
	Incident Headline:	: MULTIPLE NODES : LOSS OF SERVICE
	Incident Details:	Partial MSIP nodal failure. Vendor 3rd line suport engaged. Parallel activities underway to both restore service and identify / resolve fault conditions.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: An Engineer has been tasked to site. Operational teams are carrying out remote diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01202 01206 01269 01294 01323 01405 01453 01555 01569 01628 01873 01952 0286632 0286634 13234 01873 01952 0286632 0286634

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Incident Manager - Automatic Mailer.
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System Time Stamp: 30/06/2010 11:00