Broadband SERIOUS Incident Report : : MULTIPLE NODES : LOSS OF SERVICE : Reference 18353 : Issue FINAL :

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	BT Wholesale - Broadband SERIOUS Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	18353		Issue :	FINAL
	Detected Date:	29/06/2010		Detected Time:	16:00
	Start Date:	29/06/2010		Start Time:	16:00
	Actual Clear Date:	30/06/2010		Actual Clear Time:	16:15
	Incident Headline:	: MULTIPLE NODES : LOSS OF SERVICE
	Incident Details:	On [29th June 2010], BT experienced some difficulties with an multiples MSiP nodes. The fault was identified at 16:28. The difficulty is still under investigation.
	Progress Details:	Service has been restored by completing a Configuration. This issue may have been due to root cause still under investigation. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01202 01206 01269 01294 01323 01405 01453 01555 01569 01628 01873 01952 0286632 0286634 0288224 0288225 13234 0286632 0286634

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System Time Stamp: 30/06/2010 17:06