Friday, January 22, 2016

Broadband Incident Report : ADSL :[BORTH DYFED]: MUX 301 : LOSS OF SERVICE : Reference 4048 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 4048   Issue : FINAL  
  Detected Date: 22/01/2016   Detected Time: 12:29  
  Start Date: 22/01/2016   Start Time: 12:19  
  Actual Clear Date: 22/01/2016   Actual Clear Time: 12:19  
     
  Incident Headline: ADSL :[BORTH DYFED]: MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Please note: Incident cancelled - Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01970
 
  Duration: 0 days 00 hours 00 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[BORTH DYFED]: MUX 301 : LOSS OF SERVICE : Reference 4051 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 4051   Issue : FINAL  
  Detected Date: 22/01/2016   Detected Time: 12:29  
  Start Date: 22/01/2016   Start Time: 12:19  
  Actual Clear Date: 22/01/2016   Actual Clear Time: 12:19  
     
  Incident Headline: ADSL :[BORTH DYFED]: MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Please note: Incident cancelled - Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01970
 
  Duration: 0 days 00 hours 00 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[BORTH DYFED]: MUX 301 : LOSS OF SERVICE : Reference 4048 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 4048   Issue : 1  
  Detected Date: 22/01/2016   Detected Time: 12:29  
  Start Date: 22/01/2016   Start Time: 12:19  
  Anticipated Clear Date: 22/01/2016   Anticipated Clear Time: 16:29  
  Next Update Date: 22/01/2016   Next Update Time: 13:29  
     
  Incident Headline: ADSL :[BORTH DYFED]: MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01970
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[BORTH DYFED]: MUX 301 : LOSS OF SERVICE : Reference 4051 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 4051   Issue : 1  
  Detected Date: 22/01/2016   Detected Time: 12:29  
  Start Date: 22/01/2016   Start Time: 12:19  
  Anticipated Clear Date: 22/01/2016   Anticipated Clear Time: 16:29  
  Next Update Date: 22/01/2016   Next Update Time: 13:29  
     
  Incident Headline: ADSL :[BORTH DYFED]: MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01970
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL : COWDEN MUX 302 : LOSS OF SERVICE (CI) : Reference 3816 : Issue FINAL :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3816   Issue : FINAL  
  Detected Date: 21/01/2016   Detected Time: 21:45  
  Start Date: 21/01/2016   Start Time: 11:27  
  Actual Clear Date: 22/01/2016   Actual Clear Time: 00:41  
     
  Incident Headline: ADSL : COWDEN MUX 302 : LOSS OF SERVICE (CI)  
     
  Incident Details: Some of your Broadband services may have experienced a loss of service  
  Closure Details: Service has been restored as of 00:41 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01342To Fo
 
  Duration: 0 days 13 hours 14 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Thursday, January 21, 2016

Broadband Incident Report : : COWDEN MUX 302 : LOSS OF SERVICE : Reference 3816 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3816   Issue : 1  
  Detected Date: 21/01/2016   Detected Time: 21:45  
  Start Date: 21/01/2016   Start Time: 11:27  
  Anticipated Clear Date: 21/01/2016   Anticipated Clear Time: 23:45  
  Next Update Date: 21/01/2016   Next Update Time: 22:45  
     
  Incident Headline: : COWDEN MUX 302 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01342To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : COWDEN MUX 302 : LOSS OF SERVICE : Reference 3816 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3816   Issue : 2  
  Detected Date: 21/01/2016   Detected Time: 21:45  
  Start Date: 21/01/2016   Start Time: 11:27  
  Anticipated Clear Date: 21/01/2016   Anticipated Clear Time: 23:45  
  Next Update Date: 21/01/2016   Next Update Time: 22:45  
     
  Incident Headline: : COWDEN MUX 302 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.
https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Loss of internet services for {234} Broadband customers. : Completing initial diagnostics. Root cause and estimated time of repair are not known at present.  
  Dialling Codes Affected:
01342To Fo
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[COWDEN]: MUX 302 : LOSS OF SERVICE : Reference 3735 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3735   Issue : FINAL  
  Detected Date: 21/01/2016   Detected Time: 11:32  
  Start Date: 21/01/2016   Start Time: 11:27  
  Actual Clear Date: 21/01/2016   Actual Clear Time: 11:27  
     
  Incident Headline: ADSL :[COWDEN]: MUX 302 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01342To Fo
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[COWDEN]: MUX 302 : LOSS OF SERVICE : Reference 3735 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3735   Issue : 1  
  Detected Date: 21/01/2016   Detected Time: 11:32  
  Start Date: 21/01/2016   Start Time: 11:27  
  Anticipated Clear Date: 21/01/2016   Anticipated Clear Time: 15:32  
  Next Update Date: 21/01/2016   Next Update Time: 12:32  
     
  Incident Headline: ADSL :[COWDEN]: MUX 302 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01342To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Tuesday, January 19, 2016

Broadband Incident Report : ADSL :[STAMFORDHAM SERVICE RTES ONLY]: MUX 101 : LOSS OF SERVICE : Reference 3172 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3172   Issue : FINAL  
  Detected Date: 19/01/2016   Detected Time: 04:23  
  Start Date: 19/01/2016   Start Time: 04:12  
  Actual Clear Date: 19/01/2016   Actual Clear Time: 04:12  
     
  Incident Headline: ADSL :[STAMFORDHAM SERVICE RTES ONLY]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01661
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[STAMFORDHAM SERVICE RTES ONLY]: MUX 101 : LOSS OF SERVICE : Reference 3173 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3173   Issue : FINAL  
  Detected Date: 19/01/2016   Detected Time: 04:23  
  Start Date: 19/01/2016   Start Time: 04:12  
  Actual Clear Date: 19/01/2016   Actual Clear Time: 04:12  
     
  Incident Headline: ADSL :[STAMFORDHAM SERVICE RTES ONLY]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Incident cancelled - Duplicate of IMT3172/16 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01661
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[STAMFORDHAM SERVICE RTES ONLY]: MUX 101 : LOSS OF SERVICE : Reference 3173 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3173   Issue : 1  
  Detected Date: 19/01/2016   Detected Time: 04:23  
  Start Date: 19/01/2016   Start Time: 04:12  
  Anticipated Clear Date: 19/01/2016   Anticipated Clear Time: 08:23  
  Next Update Date: 19/01/2016   Next Update Time: 05:23  
     
  Incident Headline: ADSL :[STAMFORDHAM SERVICE RTES ONLY]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01661
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[STAMFORDHAM SERVICE RTES ONLY]: MUX 101 : LOSS OF SERVICE : Reference 3172 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3172   Issue : 1  
  Detected Date: 19/01/2016   Detected Time: 04:23  
  Start Date: 19/01/2016   Start Time: 04:12  
  Anticipated Clear Date: 19/01/2016   Anticipated Clear Time: 08:23  
  Next Update Date: 19/01/2016   Next Update Time: 05:23  
     
  Incident Headline: ADSL :[STAMFORDHAM SERVICE RTES ONLY]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01661
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.