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BT Wholesale - Broadband Incident Report | ||||||||||||||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||||||||||||||||||||||||
BT Incident Reference: | 12361 | Issue : | FINAL | |||||||||||||||||||||||||||
Detected Date: | 30/04/2010 | Detected Time: | 14:10 | |||||||||||||||||||||||||||
Start Date: | 30/04/2010 | Start Time: | 14:10 | |||||||||||||||||||||||||||
Actual Clear Date: | 30/04/2010 | Actual Clear Time: | 15:05 | |||||||||||||||||||||||||||
Incident Headline: | : CANARY WHARF MSAN 302 : LOSS OF SERVICE | |||||||||||||||||||||||||||||
Incident Details: | Some of your Broadband End Users will have experiencied a loss of Broadband Service. | |||||||||||||||||||||||||||||
Progress Details: | Service has been restored. This issue may have been due to an Equipment Failure. BT regrets any inconvenience this may have caused. | |||||||||||||||||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 30/04/2010 15:29