Thursday, October 13, 2016

Broadband Incident Report : ADSL :[PUMPSAINT]: MUX 301 : LOSS OF SERVICE : Reference 51961 : Issue FINAL :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 51961   Issue : FINAL  
  Detected Date: 13/10/2016   Detected Time: 19:58  
  Start Date: 13/10/2016   Start Time: 19:48  
  Actual Clear Date: 13/10/2016   Actual Clear Time: 19:49  
     
  Incident Headline: ADSL :[PUMPSAINT]: MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service automatically restored at 19:49. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01558
 
  Duration: 0 days 00 hours 01 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[PUMPSAINT]: MUX 301 : LOSS OF SERVICE : Reference 51961 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 51961   Issue : 1  
  Detected Date: 13/10/2016   Detected Time: 19:58  
  Start Date: 13/10/2016   Start Time: 19:48  
  Anticipated Clear Date: 13/10/2016   Anticipated Clear Time: 23:58  
  Next Update Date: 13/10/2016   Next Update Time: 20:58  
     
  Incident Headline: ADSL :[PUMPSAINT]: MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01558
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[WORTH MATRAVERS]: MUX 101 : LOSS OF SERVICE : Reference 51898 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 51898   Issue : FINAL  
  Detected Date: 13/10/2016   Detected Time: 13:55  
  Start Date: 13/10/2016   Start Time: 13:52  
  Actual Clear Date: 13/10/2016   Actual Clear Time: 13:53  
     
  Incident Headline: ADSL :[WORTH MATRAVERS]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a loss of service  
  Closure Details: Service has been restored as of 13:53 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01929
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[WORTH MATRAVERS]: MUX 101 : LOSS OF SERVICE : Reference 51898 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 51898   Issue : 1  
  Detected Date: 13/10/2016   Detected Time: 13:55  
  Start Date: 13/10/2016   Start Time: 13:52  
  Anticipated Clear Date: 13/10/2016   Anticipated Clear Time: 17:55  
  Next Update Date: 13/10/2016   Next Update Time: 14:55  
     
  Incident Headline: ADSL :[WORTH MATRAVERS]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01929
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Wednesday, October 12, 2016

Broadband Incident Report : ADSL :[CROPREDY UAX 13 HISTORIC]: MUX 301 : LOSS OF SERVICE : Reference 51670 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 51670   Issue : 1  
  Detected Date: 12/10/2016   Detected Time: 11:32  
  Start Date: 12/10/2016   Start Time: 11:22  
  Anticipated Clear Date: 12/10/2016   Anticipated Clear Time: 15:32  
  Next Update Date: 12/10/2016   Next Update Time: 12:32  
     
  Incident Headline: ADSL :[CROPREDY UAX 13 HISTORIC]: MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01295
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Tuesday, October 11, 2016

Broadband Incident Report : ADSL :[TIRLEY]: MUX 101 : LOSS OF SERVICE : Reference 51528 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 51528   Issue : FINAL  
  Detected Date: 11/10/2016   Detected Time: 15:16  
  Start Date: 11/10/2016   Start Time: 15:06  
  Actual Clear Date: 11/10/2016   Actual Clear Time: 15:06  
     
  Incident Headline: ADSL :[TIRLEY]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01452
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[TIRLEY]: MUX 101 : LOSS OF SERVICE : Reference 51528 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 51528   Issue : FINAL  
  Detected Date: 11/10/2016   Detected Time: 15:16  
  Start Date: 11/10/2016   Start Time: 15:06  
  Actual Clear Date: 11/10/2016   Actual Clear Time: 15:06  
     
  Incident Headline: ADSL :[TIRLEY]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01452
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[TIRLEY]: MUX 101 : LOSS OF SERVICE : Reference 51528 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 51528   Issue : 1  
  Detected Date: 11/10/2016   Detected Time: 15:16  
  Start Date: 11/10/2016   Start Time: 15:06  
  Anticipated Clear Date: 11/10/2016   Anticipated Clear Time: 19:16  
  Next Update Date: 11/10/2016   Next Update Time: 16:16  
     
  Incident Headline: ADSL :[TIRLEY]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01452
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[WHITERASHES]: MUX 001 : INCIDENT CANCELLED : Reference 51251 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 51251   Issue : FINAL  
  Detected Date: 11/10/2016   Detected Time: 00:05  
  Start Date: 11/10/2016   Start Time: 00:03  
  Actual Clear Date: 11/10/2016   Actual Clear Time: 00:03  
     
  Incident Headline: ADSL :[WHITERASHES]: MUX 001 : INCIDENT CANCELLED  
     
  Incident Details: Some of your Broadband services may have experienced a loss of service.  
  Closure Details: Incident cancelled as due to planned work - PW316570. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01651
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[WHITERASHES]: MUX 001 : LOSS OF SERVICE : Reference 51251 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 51251   Issue : 1  
  Detected Date: 11/10/2016   Detected Time: 00:05  
  Start Date: 11/10/2016   Start Time: 00:03  
  Anticipated Clear Date: 11/10/2016   Anticipated Clear Time: 04:05  
  Next Update Date: 11/10/2016   Next Update Time: 01:05  
     
  Incident Headline: ADSL :[WHITERASHES]: MUX 001 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01651
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.