Friday, October 19, 2007

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Re-Plan Notification PW062419 Standard - (MID 8804281)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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Please direct any queries regarding this email to your Account Manager.
19/10/2007 15:04
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Dear Customer

This communication is to notify you that this planned works has been replanned and will now take place as detailed below. BT regrets any inconvenience this may cause.

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW062419

Planned duration details:

Planned start: 29/10/2007 23:00

Planned finish: 30/10/2007 05:00

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

** PLEASE NOTE - DATE CHANGED ** This Planned Engineering Work is required to repair damaged network infrastructure. There will be an outage of approximately 6 hours to end-users. Details of your End Users affected are available on Broadband Customer Reporting.


British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.


BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Re-Plan Notification PW062445 Standard - (MID 8804075)

BT Wholesale - Broadband Planned Works

-----------------------------------------------------------------------------------------------------
PEW Manager - Automatic Mailer
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
Please direct any queries regarding this email to your Account Manager.
19/10/2007 15:03
-----------------------------------------------------------------------------------------------------

Dear Customer

This communication is to notify you that this planned works has been replanned and will now take place as detailed below. BT regrets any inconvenience this may cause.

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW062445

Planned duration details:

Planned start: 29/10/2007 23:00

Planned finish: 30/10/2007 05:00

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

** PLEASE NOTE -- DATE CHANGED ** This Planned Engineering Work is required to repair damaged network infrastructure. There will be an outage of approximately 6 hours to end-users. Details of your End Users affected are available on Broadband Customer Reporting.


British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.


Broadband Incident Report : : IPSWICH 3 NODE 09010: PARTIAL LOSS OF SERVICE : Reference 26053 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26053   Issue : FINAL  
  Detected Date: 19/10/2007   Detected Time: 11:59  
  Start Date: 19/10/2007   Start Time: 11:58  
  Actual Clear Date: 19/10/2007   Actual Clear Time: 14:28  
     
  Incident Headline: : IPSWICH 3 NODE 09010: PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: Service has been restored by completing a Card Reseat
BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
015001206012550134401376
0137901394014490147301493
0150201508016380172801787
0239245147360163801728
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 19/10/2007 14:39

Broadband Incident Report : : IPSWICH 3 NODE 09010: PARTIAL LOSS OF SERVICE : Reference 26053 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26053   Issue : 1  
  Detected Date: 19/10/2007   Detected Time: 11:59  
  Start Date: 19/10/2007   Start Time: 11:58  
  Anticipated Clear Date: 19/10/2007   Anticipated Clear Time: 14:29  
     
  Incident Headline: : IPSWICH 3 NODE 09010: PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

Cards required to change are being couriered to site, estimated time of arrival to site 17:00.
Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
015001206012550134401376
0137901394014490147301493
0150201508016380172801787
0239245147360163801728
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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System Time Stamp: 19/10/2007 13:34

Broadband Incident Report : PADDINGTON MUX 102 : LOSS OF SERVICE : Reference 26026 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26026   Issue : FINAL  
  Detected Date: 19/10/2007   Detected Time: 06:21  
  Start Date: 19/10/2007   Start Time: 06:20  
  Actual Clear Date: 19/10/2007   Actual Clear Time: 12:15  
     
  Incident Headline: PADDINGTON MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored by completing a

Software Download







BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
02032380207224020725802072620207402
0207706020772302077240207725
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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System Time Stamp: 19/10/2007 12:36

Broadband Incident Report : PADDINGTON MUX 102 : LOSS OF SERVICE : Reference 26026 : Issue 7 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26026   Issue : 7  
  Detected Date: 19/10/2007   Detected Time: 06:21  
  Start Date: 19/10/2007   Start Time: 06:20  
  Anticipated Clear Date: 19/10/2007   Anticipated Clear Time: 13:00  
     
  Incident Headline: PADDINGTON MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

A software engineer is on site completing further diagnostics.
-----------------------------------

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
02032380207224020725802072620207402
0207706020772302077240207725
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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System Time Stamp: 19/10/2007 11:47

Broadband Incident Report : PADDINGTON MUX 102 : LOSS OF SERVICE : Reference 26026 : Issue 6 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26026   Issue : 6  
  Detected Date: 19/10/2007   Detected Time: 06:21  
  Start Date: 19/10/2007   Start Time: 06:20  
  Anticipated Clear Date: 19/10/2007   Anticipated Clear Time: 11:50  
     
  Incident Headline: PADDINGTON MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

A software engineer is on site completing further diagnostics.
-----------------------------------

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
02032380207224020725802072620207402
0207706020772302077240207725
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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System Time Stamp: 19/10/2007 10:42

Broadband Incident Report : PADDINGTON MUX 102 : LOSS OF SERVICE : Reference 26026 : Issue 5 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26026   Issue : 5  
  Detected Date: 19/10/2007   Detected Time: 06:21  
  Start Date: 19/10/2007   Start Time: 06:20  
  Anticipated Clear Date: 19/10/2007   Anticipated Clear Time: 11:20  
     
  Incident Headline: PADDINGTON MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

A software engineer is now on site.
-----------------------------------

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
02032380207224020725802072620207402
0207706020772302077240207725
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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System Time Stamp: 19/10/2007 10:19

Broadband Incident Report : PADDINGTON MUX 102 : LOSS OF SERVICE : Reference 26026 : Issue 4 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26026   Issue : 4  
  Detected Date: 19/10/2007   Detected Time: 06:21  
  Start Date: 19/10/2007   Start Time: 06:20  
  Anticipated Clear Date: 19/10/2007   Anticipated Clear Time: 10:30  
     
  Incident Headline: PADDINGTON MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

A software engineer has been sent to site.
-----------------------------------

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
02032380207224020725802072620207402
0207706020772302077240207725
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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System Time Stamp: 19/10/2007 09:24

Broadband Incident Report : PADDINGTON MUX 102 : LOSS OF SERVICE : Reference 26026 : Issue 3 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26026   Issue : 3  
  Detected Date: 19/10/2007   Detected Time: 06:21  
  Start Date: 19/10/2007   Start Time: 06:20  
  Anticipated Clear Date: 19/10/2007   Anticipated Clear Time: 09:30  
     
  Incident Headline: PADDINGTON MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

BT has engaged its software engineers to carry out further diagnostics.
-----------------------------------

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
02032380207224020725802072620207402
0207706020772302077240207725
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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System Time Stamp: 19/10/2007 08:30

Broadband Incident Report : LONDON NORTH PADDINGTON MUX 102 : LOSS OF SERVICE : Reference 26026 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26026   Issue : 2  
  Detected Date: 19/10/2007   Detected Time: 06:21  
  Start Date: 19/10/2007   Start Time: 06:20  
  Anticipated Clear Date: 19/10/2007   Anticipated Clear Time: 08:45  
     
  Incident Headline: LONDON NORTH PADDINGTON MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

A Field Maintenance Officer is on site completing further diagnostics.
-----------------------------------

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
02032380207224020725802072620207402
0207706020772302077240207725
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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System Time Stamp: 19/10/2007 07:42

Broadband Incident Report : : LONDON NORTH PADDINGTON MUX 102 : LOSS OF SERVICE : Reference 26026 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26026   Issue : 1  
  Detected Date: 19/10/2007   Detected Time: 06:21  
  Start Date: 19/10/2007   Start Time: 06:20  
  Anticipated Clear Date: 19/10/2007   Anticipated Clear Time: 08:20  
     
  Incident Headline: : LONDON NORTH PADDINGTON MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update: SANT-F CARD Failed during upgrade. PEW061954 over run.


Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
02032380207224020725802072620207402
0207706020772302077240207725
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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System Time Stamp: 19/10/2007 06:46

Thursday, October 18, 2007

Broadband Incident Report : : LEEDS MUX 301 : LOSS OF SERVICE : Reference 25981 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25981   Issue : FINAL  
  Detected Date: 18/10/2007   Detected Time: 15:58  
  Start Date: 18/10/2007   Start Time: 15:58  
  Actual Clear Date: 18/10/2007   Actual Clear Time: 20:15  
     
  Incident Headline: : LEEDS MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: Service has been restored by completing a warm reboot

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
0113201133
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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System Time Stamp: 18/10/2007 20:58

Broadband Incident Report : : LEEDS MUX 301 : LOSS OF SERVICE : Reference 25981 : Issue 3 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25981   Issue : 3  
  Detected Date: 18/10/2007   Detected Time: 15:58  
  Start Date: 18/10/2007   Start Time: 15:58  
  Anticipated Clear Date: 18/10/2007   Anticipated Clear Time: 21:16  
     
  Incident Headline: : LEEDS MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

Operational teams are completing further diagnostics.

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
0113201133
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 18/10/2007 20:20

Broadband Incident Report : : LEEDS MUX 301 : LOSS OF SERVICE : Reference 25981 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25981   Issue : 2  
  Detected Date: 18/10/2007   Detected Time: 15:58  
  Start Date: 18/10/2007   Start Time: 15:58  
  Anticipated Clear Date: 18/10/2007   Anticipated Clear Time: 19:08  
     
  Incident Headline: : LEEDS MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

Operational teams are completing further diagnostics.

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
0113201133
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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System Time Stamp: 18/10/2007 18:12

Broadband Incident Report : : LEEDS MUX 301 : LOSS OF SERVICE : Reference 25981 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25981   Issue : 1  
  Detected Date: 18/10/2007   Detected Time: 15:58  
  Start Date: 18/10/2007   Start Time: 15:58  
  Anticipated Clear Date: 18/10/2007   Anticipated Clear Time: 17:58  
     
  Incident Headline: : LEEDS MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: Engineers are making progress towards full restoration of Service.

Further updates will be provided as soon as possible.


 
  Dialling Codes Affected:
0113201133
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 18/10/2007 16:24

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW063492 Emergency - (MID 8778639)

BT Wholesale - Broadband Planned Works

-----------------------------------------------------------------------------------------------------
PEW Manager - Automatic Mailer
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Please direct any queries regarding this email to your Account Manager.
18/10/2007 09:57
-----------------------------------------------------------------------------------------------------

Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW063492

Planned duration details:

Planned start: 29/10/2007 01:00

Planned finish: 29/10/2007 07:00

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required to repair damaged network infrastructure. During this period there should be no loss of service to end-users. Details of your End Users affected are available on Broadband Customer Reporting.


British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.


Wednesday, October 17, 2007

Broadband Incident Report : : EALING NODE 04002: PARTIAL LOSS OF SERVICE : Reference 25881 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 25881   Issue : FINAL  
  Detected Date: 17/10/2007   Detected Time: 18:55  
  Start Date: 17/10/2007   Start Time: 18:52  
  Actual Clear Date: 17/10/2007   Actual Clear Time: 19:36  
     
  Incident Headline: : EALING NODE 04002: PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss or degradation of ADSL Service on the following DSLAM:Greenford MUX 103.



 
  Progress Details: Service has been restored by completing a

Card Change

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
02032550203264020327502082310208248
02085660208575020857802087230208813
0208833020893302085780208723
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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System Time Stamp: 17/10/2007 19:49

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Re-Plan Notification PW063232 Emergency - (MID 8764205)

BT Wholesale - Broadband Planned Works

-----------------------------------------------------------------------------------------------------
PEW Manager - Automatic Mailer
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
Please direct any queries regarding this email to your Account Manager.
17/10/2007 16:05
-----------------------------------------------------------------------------------------------------

Dear Customer

This communication is to notify you that this planned works has been replanned and will now take place as detailed below. BT regrets any inconvenience this may cause.

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW063232

Planned duration details:

Planned start: 21/10/2007 00:01

Planned finish: 21/10/2007 02:00

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required to repair damaged network infrastructure. During this period there should be no outage to end-users. Details of your End Users affected are available on Broadband Customer Reporting.


British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.


BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW063436 Standard - (MID 8762360)

BT Wholesale - Broadband Planned Works

-----------------------------------------------------------------------------------------------------
PEW Manager - Automatic Mailer
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
Please direct any queries regarding this email to your Account Manager.
17/10/2007 14:20
-----------------------------------------------------------------------------------------------------

Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW063436

Planned duration details:

Planned start: 29/10/2007 01:00

Planned finish: 29/10/2007 07:00

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required to repair damaged network infrastructure. During this period there should be no outage to end-users. Details of your End Users affected are available on Broadband Customer Reporting.


British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.