Broadband Incident Report : : MULTIPLE HOMEGATEWAYS IN NORTH PADDINGTON AREA : LOSS OF SERVICE : Reference 9467 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9467		Issue :	FINAL
	Detected Date:	31/03/2010		Detected Time:	10:30
	Start Date:	31/03/2010		Start Time:	10:30
	Actual Clear Date:	02/04/2010		Actual Clear Time:	18:30
	Incident Headline:	: MULTIPLE HOMEGATEWAYS IN NORTH PADDINGTON AREA : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing restoration of power. This issue may have been due to a power failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 02/04/2010 23:40

****SPAM:6.4**** Broadband Incident Report : : 4 ATM NODES AT NORTH PADDINGTON : LOSS OF SERVICE : Reference 9481 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9481		Issue :	FINAL
	Detected Date:	31/03/2010		Detected Time:	10:34
	Start Date:	31/03/2010		Start Time:	10:15
	Actual Clear Date:	02/04/2010		Actual Clear Time:	01:12
	Incident Headline:	: 4 ATM NODES AT NORTH PADDINGTON : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Power Restored This issue may have been due to Power Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01132 01142 01159 01162 01179 01189 01202 01204 01205 01206 01207 01208 01209 012121 012123 012124 012132 012135 012136 012138 012142 012145 012150 012152 012153 012155 012160 012161 012171 012174 012177 01223 01224 01225 01226 01227 01228 01229 01233 01234 01235 01236 01241 01242 01243 01244 01245 01246 01248 01252 01253 01254 01255 01256 01257 01264 01268 01270 01271 01273 01274 01275 01276 01277 01278 01279 01280 01283 01284 01285 01286 01290 01291 01292 01293 01294 01295 01296 01297 01298 01302 01303 01304 01305 01306 01308 01309 013122 013133 013134 013144 013155 013156 013166 01322 01323 01324 01327 01329 01332 01335 01341 01342 01343 01344 01352 01353 01354 01355 01359 01361 01366 01367 01369 01371 01372 01375 01376 01379 01380 01382 01384 01386 01387 01388 01389 01392 01394 01395 01403 01404 01407 01409 014124 014135 014142 014155 014156 014157 014158 014177 014188 014193 014194 014195 01420 01422 01423 01424 01425 01428 01430 01434 01435 01438 01440 01442 01443 01444 01446 01449 01452 01453 01454 01455 01457 01458 01460 01462 01463 01472 01473 01474 01480 01483 01484 01487 01488 01489 01491 01492 01493 01494 01495 01502 01503 01506 01508 015120 015123 015129 015135 015142 015152 015162 015163 015164 015170 015172 01522 01524 01526 01527 01529 01530 01535 01536 01539 01543 01548 01553 01554 01555 01561 01563 01569 01572 01573 01576 01579 01580 01582 01590 01592 01600 01603 01604 01608 01609 016122 016123 016133 016140 016144 016147 016148 016149 016162 016163 016174 016178 016179 016183 016192 016194 01621 01622 01623 01625 01626 01628 01633 01634 01635 01638 01639 01642 01646 01652 01655 01656 01661 01665 01666 01667 01670 01672 01673 01675 01676 01678 01689 01690 01691 01697 01698 01702 01704 01706 01707 01708 01724 01725 01726 01727 01728 01729 01730 01732 01733 01736 01737 01738 01743 01744 01745 01747 01749 01750 01752 01753 01754 01760 01763 01764 01766 01767 01768 01772 01773 01775 01778 01780 01782 01784 01785 01786 01787 01788 01789 01792 01793 01794 01795 01797 01798 01799 01803 01822 01823 01824 01825 01827 01842 01843 01844 01851 01865 01869 01872 01873 01883 01884 01892 01895 01896 01900 01902 01903 01904 01905 01908 01909 019123 019125 019126 019127 019128 019129 019137 019138 019141 019143 019145 019148 019149 019151 01920 01922 01923 01924 01925 01926 01932 01933 01934 01935 01937 01942 01943 01945 01946 01947 01952 01953 01959 01962 01964 01975 01977 01978 01980 01983 01986 01992 01993 0203033 0203073 0203075 0203076 0203112 0203119 0203122 0203144 0203181 0203204 0203205 0203206 0203214 0203219 0203229 0203230 0203235 0203238 0203268 0203275 0207052 0207093 0207121 0207159 0207165 0207168 0207209 0207221 0207222 0207224 0207225 0207228 0207229 0207231 0207233 0207237 0207240 0207243 0207245 0207248 0207250 0207253 0207256 0207258 0207259 0207262 0207265 0207266 0207278 0207283 0207286 0207287 0207289 0207292 0207307 0207317 0207319 0207321 0207328 0207329 0207332 0207340 0207351 0207353 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0208905 0208908 0208916 0208940 0208942 0208946 0208948 0208950 0208953 0208960 0208962 0208963 0208964 0208968 0208969 0208974 0208987 0208993 0208994 0208995 0208996 0208998 0238020 0238023 0238024 0238040 0238042 0238043 0238046 0238047 0238066 0238076 0238077 0238083 0238084 0238087 0238089 0238090 0239229 0239232 0239246 0239255 0239257 0239259 0239261 0239263 0239264 0239275 0239278 0239281 0247622 0247627 0247632 0247633 0247640 0247654 0247660 0282563 0282564 0282565 0282826 0282827 0283025 0283026 0283834 0287032 0287034 0287035 0287126 0287127 0287128 0287130 0287136 0287137 0288775 0289029 0289030 0289031 0289036 0289043 0289060 0289061 0289062 0289068 0289069 0289085 0289086 0289094 0289096 0289180 0289181 0289182 0289185 0289260 0289262 0289263 0289264 0289266 0289267 0289332 0289335 0289336 0289442 0289445 0289446 0289447 0289448 0292022 0292023 0292047 0292059 0292073 LLCL0 LLCM0 LLEA0 LLEM0 LLES0 LLLC0 LLLN0 LLLS0 LLLV0 LLLW0 LLMR0 LLMY0 LLND0 LLNE0 LLNI0 LLSD0 LLSL0 LLSM0 LLSS0 LLST0 LLSW0 LLTH0 LLWE0 LLWN0 LLWR0 LLWS0 LLWW0 To Fo

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System Time Stamp: 02/04/2010 23:26

Broadband Incident Report : : MULTIPLE HOMEGATEWAYS IN NORTH PADDINGTON AREA : LOSS OF SERVICE : Reference 9467 : Issue 6 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9467		Issue :	6
	Detected Date:	31/03/2010		Detected Time:	10:30
	Start Date:	31/03/2010		Start Time:	10:30
	Anticipated Clear Date:	02/04/2010		Anticipated Clear Time:	19:00
	Incident Headline:	: MULTIPLE HOMEGATEWAYS IN NORTH PADDINGTON AREA : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: An Engineer is on site carrying Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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System Time Stamp: 02/04/2010 16:53

Broadband Incident Report : HENLEY-ON-THAMES MUX 001 AND MSAN 301 : LOSS OF SERVICE : Reference 9424 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9424		Issue :	FINAL
	Detected Date:	31/03/2010		Detected Time:	06:03
	Start Date:	31/03/2010		Start Time:	06:00
	Actual Clear Date:	02/04/2010		Actual Clear Time:	12:29
	Incident Headline:	HENLEY-ON-THAMES MUX 001 AND MSAN 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored. This issue may have been due to a Data fault. ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01491

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System Time Stamp: 02/04/2010 12:43

Broadband Incident Report : : HENLEY-ON-THAMES MUX 001 AND MSAN 301 : LOSS OF SERVICE : Reference 9424 : Issue 11 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9424		Issue :	11
	Detected Date:	31/03/2010		Detected Time:	06:03
	Start Date:	31/03/2010		Start Time:	06:00
	Anticipated Clear Date:	02/04/2010		Anticipated Clear Time:	12:00
	Incident Headline:	: HENLEY-ON-THAMES MUX 001 AND MSAN 301 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are carrying out remote diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01491

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System Time Stamp: 02/04/2010 02:09

Broadband Incident Report : : KINGS SOMBORNE 101 :PARTIAL LOSS OF SERVICE : Reference 9735 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9735		Issue :	FINAL
	Detected Date:	01/04/2010		Detected Time:	18:43
	Start Date:	01/04/2010		Start Time:	18:43
	Actual Clear Date:	01/04/2010		Actual Clear Time:	22:00
	Incident Headline:	: KINGS SOMBORNE 101 :PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing card changes. This issue may have been due to equipment failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01794

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System Time Stamp: 01/04/2010 22:50

Broadband Incident Report : : KINGS SOMBORNE 101 :PARTIAL LOSS OF SERVICE : Reference 9735 : Issue 3 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9735		Issue :	3
	Detected Date:	01/04/2010		Detected Time:	18:43
	Start Date:	01/04/2010		Start Time:	18:43
	Anticipated Clear Date:	01/04/2010		Anticipated Clear Time:	23:45
	Incident Headline:	: KINGS SOMBORNE 101 :PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: An Engineer is now on site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01794

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System Time Stamp: 01/04/2010 22:31

Broadband Incident Report : : HENLEY-ON-THAMES MUX 001 AND MSAN 301 : LOSS OF SERVICE : Reference 9424 : Issue 10 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9424		Issue :	10
	Detected Date:	31/03/2010		Detected Time:	06:03
	Start Date:	31/03/2010		Start Time:	06:00
	Anticipated Clear Date:	02/04/2010		Anticipated Clear Time:	02:30
	Incident Headline:	: HENLEY-ON-THAMES MUX 001 AND MSAN 301 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Engineers are onsite carrying out further diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01491

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System Time Stamp: 01/04/2010 22:26

Broadband Incident Report : : PADDINGTON VARIOUS MUXS : LOSS OF SERVICE : Reference 9468 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9468		Issue :	FINAL
	Detected Date:	31/03/2010		Detected Time:	10:28
	Start Date:	31/03/2010		Start Time:	10:21
	Actual Clear Date:	01/04/2010		Actual Clear Time:	20:15
	Incident Headline:	: PADDINGTON VARIOUS MUXS : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Power restoration This issue may have been due to a Power Failure ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0207 0203033 0203073 0203075 0203112 0203144 0203181 0203204 0203205 0203206 0203214 0203219 0203230 0203231 0203234 0203235 0203238 0203275 0207121 0207159 0207165 0207168 0207209 0207224 0207225 0207258 0207262 0207266 0207286 0207287 0207289 0207292 0207307 0207317 0207319 0207328 0207355 0207372 0207380 0207383 0207387 0207388 0207399 0207402 0207408 0207409 0207412 0207419 0207431 0207432 0207433 0207434 0207435 0207437 0207439 0207443 0207447 0207449 0207460 0207467 0207478 0207479 0207483 0207486 0207487 0207491 0207493 0207494 0207495 0207499 0207534 0207535 0207563 0207569 0207581 0207584 0207586 0207589 0207590 0207591 0207604 0207616 0207624 0207625 0207629 0207647 0207681 0207691 0207692 0207706 0207722 0207723 0207724 0207725 0207734 0207794 0207813 0207823 0207851 0207907 0207916 0207935 0207985 0207993 0208177 0208216 0208245 0208275 0208344 0208364 0208368 0208372 0208400 0208408 0208440 0208441 0208447 0208449 0208563 0208621 0208723 0208741 0208742 0208747 0208748 0208834 0208846 0208922 0208960 0208962 0208964 0208968 0208969 0208987 0208994 0208995 0208996 LLCL0 LLLN0 LLWE0 0208995 0208996

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System Time Stamp: 01/04/2010 21:19

Broadband Incident Report : : KINGS SOMBORNE 101 :PARTIAL LOSS OF SERVICE : Reference 9735 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	9735		Issue :	2
	Detected Date:	01/04/2010		Detected Time:	18:43
	Start Date:	01/04/2010		Start Time:	18:43
	Anticipated Clear Date:	01/04/2010		Anticipated Clear Time:	23:00
	Incident Headline:	: KINGS SOMBORNE 101 :PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: An Engineer has been tasked to site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01794

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System Time Stamp: 01/04/2010 20:57