Thursday, January 22, 2015

Broadband Incident Report : : MILTON KEYNES NODE 02177 : DEGRADED SERVICE : Reference 3108 : Issue 1 :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3108   Issue : 1  
  Detected Date: 22/01/2015   Detected Time: 09:54  
  Start Date: 22/01/2015   Start Time: 09:54  
  Anticipated Clear Date: 22/01/2015   Anticipated Clear Time: 11:54  
  Next Update Date: 22/01/2015   Next Update Time: 10:54  
     
  Incident Headline: : MILTON KEYNES NODE 02177 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.
https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Customer impact: MSIP02177 p1-5 to be changed with spare in maintentance window. Expected downtime will be between 02:00 and 06:00 23/01 for up to 1hour.

Current Situation: EPEW Required to change card due to incrementing background diag fails which may cause degradation to service if not changed.
 
  Dialling Codes Affected:
0122301234012430127501278
0129601327013530140601432
0143801454014620148701497
0152501536016040162601664
0173301754017630177501788
0179301799018030184001844
0186501869019080193301945
02380320238034023803602380390238046
023804702380490238057LLSM0
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL : WESTERN SCOTLAND MUXES : LOSS OF SERVICE : Reference 3206 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3206   Issue : FINAL  
  Detected Date: 22/01/2015   Detected Time: 15:28  
  Start Date: 22/01/2015   Start Time: 15:28  
  Actual Clear Date: 22/01/2015   Actual Clear Time: 16:15  
     
  Incident Headline: ADSL : WESTERN SCOTLAND MUXES : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a loss of service  
  Closure Details: Service automatically restored at 16:15. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0138901436014990154601583
0158601880To Fo
 
  Duration: 0 days 00 hours 47 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : WESTERN SCOTLAND MUXES : LOSS OF SERVICE : Reference 3206 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3206   Issue : 2  
  Detected Date: 22/01/2015   Detected Time: 15:28  
  Start Date: 22/01/2015   Start Time: 15:28  
  Anticipated Clear Date: 22/01/2015   Anticipated Clear Time: 17:28  
  Next Update Date: 22/01/2015   Next Update Time: 16:28  
     
  Incident Headline: : WESTERN SCOTLAND MUXES : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.
https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Fault diagnosis is ongoing.  
  Dialling Codes Affected:
0138901436014990154601583
0158601880To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : WESTERN SCOTLAND MUXES : LOSS OF SERVICE : Reference 3206 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3206   Issue : 1  
  Detected Date: 22/01/2015   Detected Time: 15:28  
  Start Date: 22/01/2015   Start Time: 15:28  
  Anticipated Clear Date: 22/01/2015   Anticipated Clear Time: 17:28  
  Next Update Date: 22/01/2015   Next Update Time: 16:28  
     
  Incident Headline: : WESTERN SCOTLAND MUXES : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
0138901436014990154601583
0158601880To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : WESTERN SCOTLAND MUXES : LOSS OF SERVICE : Reference 3206 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3206   Issue : 1  
  Detected Date: 22/01/2015   Detected Time: 15:28  
  Start Date: 22/01/2015   Start Time: 15:28  
  Anticipated Clear Date: 22/01/2015   Anticipated Clear Time: 17:28  
  Next Update Date: 22/01/2015   Next Update Time: 16:28  
     
  Incident Headline: : WESTERN SCOTLAND MUXES : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
0138901436014990154601583
0158601880To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : WESTERN SCOTLAND MUXES : LOSS OF SERVICE : Reference 3206 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3206   Issue : 2  
  Detected Date: 22/01/2015   Detected Time: 15:28  
  Start Date: 22/01/2015   Start Time: 15:28  
  Anticipated Clear Date: 22/01/2015   Anticipated Clear Time: 17:28  
  Next Update Date: 22/01/2015   Next Update Time: 16:28  
     
  Incident Headline: : WESTERN SCOTLAND MUXES : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.
https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Fault diagnosis is ongoing.  
  Dialling Codes Affected:
0138901436014990154601583
0158601880To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : WESTERN SCOTLAND MUXES : LOSS OF SERVICE : Reference 3206 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3206   Issue : 1  
  Detected Date: 22/01/2015   Detected Time: 15:28  
  Start Date: 22/01/2015   Start Time: 15:28  
  Anticipated Clear Date: 22/01/2015   Anticipated Clear Time: 17:28  
  Next Update Date: 22/01/2015   Next Update Time: 16:28  
     
  Incident Headline: : WESTERN SCOTLAND MUXES : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
0138901436014990154601583
0158601880To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : WESTERN SCOTLAND MUXES : LOSS OF SERVICE : Reference 3206 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3206   Issue : 1  
  Detected Date: 22/01/2015   Detected Time: 15:28  
  Start Date: 22/01/2015   Start Time: 15:28  
  Anticipated Clear Date: 22/01/2015   Anticipated Clear Time: 17:28  
  Next Update Date: 22/01/2015   Next Update Time: 16:28  
     
  Incident Headline: : WESTERN SCOTLAND MUXES : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
0138901436014990154601583
01586To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : WESTERN SCOTLAND MUXES : LOSS OF SERVICE : Reference 3206 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3206   Issue : 1  
  Detected Date: 22/01/2015   Detected Time: 15:28  
  Start Date: 22/01/2015   Start Time: 15:28  
  Anticipated Clear Date: 22/01/2015   Anticipated Clear Time: 17:28  
  Next Update Date: 22/01/2015   Next Update Time: 16:28  
     
  Incident Headline: : WESTERN SCOTLAND MUXES : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
0138901436014990154601583
01586To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : WESTERN SCOTLAND MUXES : LOSS OF SERVICE : Reference 3206 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3206   Issue : 1  
  Detected Date: 22/01/2015   Detected Time: 15:28  
  Start Date: 22/01/2015   Start Time: 15:28  
  Anticipated Clear Date: 22/01/2015   Anticipated Clear Time: 17:28  
  Next Update Date: 22/01/2015   Next Update Time: 16:28  
     
  Incident Headline: : WESTERN SCOTLAND MUXES : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
0138901436014990154601583
01586To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : WESTERN SCOTLAND MUXES : LOSS OF SERVICE : Reference 3206 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3206   Issue : 1  
  Detected Date: 22/01/2015   Detected Time: 15:28  
  Start Date: 22/01/2015   Start Time: 15:28  
  Anticipated Clear Date: 22/01/2015   Anticipated Clear Time: 17:28  
  Next Update Date: 22/01/2015   Next Update Time: 16:28  
     
  Incident Headline: : WESTERN SCOTLAND MUXES : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
0138901436014990154601583
01586To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : WESTERN SCOTLAND MUXES : LOSS OF SERVICE : Reference 3206 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 3206   Issue : 1  
  Detected Date: 22/01/2015   Detected Time: 15:28  
  Start Date: 22/01/2015   Start Time: 15:28  
  Anticipated Clear Date: 22/01/2015   Anticipated Clear Time: 17:28  
  Next Update Date: 22/01/2015   Next Update Time: 16:28  
     
  Incident Headline: : WESTERN SCOTLAND MUXES : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
0138901436014990154601583
01586To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.