Broadband Incident Report : : ERX11 BIRMINGHAM3 : PARTIAL DEGRADED SERVICE : Reference 2604 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2604		Issue :	2
	Detected Date:	02/02/2008		Detected Time:	16:36
	Start Date:	02/02/2008		Start Time:	16:36
	Anticipated Clear Date:	03/02/2008		Anticipated Clear Time:	02:30
	Incident Headline:	: ERX11 BIRMINGHAM3 : PARTIAL DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing slow throughput.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A card change will take place under planned work conditions to avoid further disruption to end-user service. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01291 01386 01455 01527 01543 01562 01591 01633 01643 01650 01664 01873 01902 01926 01970 01974 01873 01902 01926

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 02/02/2008 19:16

Broadband Incident Report : : ERX11 BIRMINGHAM3 : PARTIAL DEGRADED SERVICE : Reference 2604 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2604		Issue :	1
	Detected Date:	02/02/2008		Detected Time:	16:36
	Start Date:	02/02/2008		Start Time:	16:36
	Anticipated Clear Date:	03/02/2008		Anticipated Clear Time:	01:00
	Incident Headline:	: ERX11 BIRMINGHAM3 : PARTIAL DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing slow throughput. It is possible that this disruption may not affect all end users.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are completing further diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01291 01386 01455 01527 01543 01562 01591 01633 01643 01650 01664 01873 01902 01926 01970 01974 01873 01902 01926

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 02/02/2008 17:37

Broadband Incident Report : : DOWNTON MUX101 : LOSS OF SERVICE : Reference 2474 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2474		Issue :	FINAL
	Detected Date:	01/02/2008		Detected Time:	02:16
	Start Date:	01/02/2008		Start Time:	02:15
	Actual Clear Date:	01/02/2008		Actual Clear Time:	03:35
	Incident Headline:	: DOWNTON MUX101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing a Configuration This issue may have been due to SELECT ONE OF THE OPTIONS BELOW a Cable Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01725

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 01/02/2008 03:46

Broadband Incident Report : : DOWNTON MUX101 : LOSS OF SERVICE : Reference 2474 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2474		Issue :	2
	Detected Date:	01/02/2008		Detected Time:	02:16
	Start Date:	01/02/2008		Start Time:	02:15
	Anticipated Clear Date:	01/02/2008		Anticipated Clear Time:	04:15
	Incident Headline:	: DOWNTON MUX101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer is now on site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01725

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 01/02/2008 03:10

Broadband Incident Report : : DOWNTON MUX101 : LOSS OF SERVICE : Reference 2474 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2474		Issue :	1
	Detected Date:	01/02/2008		Detected Time:	02:16
	Start Date:	01/02/2008		Start Time:	02:15
	Anticipated Clear Date:	01/02/2008		Anticipated Clear Time:	04:15
	Incident Headline:	: DOWNTON MUX101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01725

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 01/02/2008 03:00

Broadband Incident Report : : LOWER HOLLOWAY MUX 1 : PARTIAL LOSS OF SERVICE : Reference 2467 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2467		Issue :	FINAL
	Detected Date:	01/02/2008		Detected Time:	00:07
	Start Date:	01/02/2008		Start Time:	00:07
	Actual Clear Date:	01/02/2008		Actual Clear Time:	02:35
	Incident Headline:	: LOWER HOLLOWAY MUX 1 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing an extender card change. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203211 0207607 0207609 0207619 0207687 0207697 0207700 0207609 0207619

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 01/02/2008 02:51

Broadband Incident Report : : LOWER HOLLOWAY MUX 1 : PARTIAL LOSS OF SERVICE : Reference 2467 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2467		Issue :	2
	Detected Date:	01/02/2008		Detected Time:	00:07
	Start Date:	01/02/2008		Start Time:	00:07
	Anticipated Clear Date:	01/02/2008		Anticipated Clear Time:	03:09
	Incident Headline:	: LOWER HOLLOWAY MUX 1 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Engineer on site and co-oping with DSL Ops. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	0203211 0207607 0207609 0207619 0207687 0207697 0207700 0207609 0207619

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 01/02/2008 02:25

Broadband Incident Report : : LOWER HOLLOWAY MUX 1 : PARTIAL LOSS OF SERVICE : Reference 2467 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2467		Issue :	1
	Detected Date:	01/02/2008		Detected Time:	00:07
	Start Date:	01/02/2008		Start Time:	00:07
	Anticipated Clear Date:	01/02/2008		Anticipated Clear Time:	02:23
	Incident Headline:	: LOWER HOLLOWAY MUX 1 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Engineer en-route to investigate cause of failure. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	0203211 0207607 0207609 0207619 0207687 0207697 0207700 0207609 0207619

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 01/02/2008 01:27

Broadband Incident Report : : EDINBURGH 2 ERX8 : LOSS OF SERVICE : Reference 2385 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2385		Issue :	1
	Detected Date:	31/01/2008		Detected Time:	05:36
	Start Date:	31/01/2008		Start Time:	05:26
	Anticipated Clear Date:	31/01/2008		Anticipated Clear Time:	07:26
	Incident Headline:	: EDINBURGH 2 ERX8 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 31/01/2008 05:51

Broadband Incident Report : : BRINSCALL MUX 101, ROSSENDALE MUX 101 & CHORLEY MUX 101 : LOSS OF SERVICE : Reference 2364 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2364		Issue :	FINAL
	Detected Date:	30/01/2008		Detected Time:	17:23
	Start Date:	30/01/2008		Start Time:	17:23
	Actual Clear Date:	30/01/2008		Actual Clear Time:	20:44
	Incident Headline:	: BRINSCALL MUX 101, ROSSENDALE MUX 101 & CHORLEY MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs [LIST/DETAIL MUXS].
	Progress Details:	Service has been restored by completing a Card Change . This issue may have been due toan Equipment Failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01254 01257 01706

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/01/2008 20:57

Broadband Incident Report : : BRINSCALL MUX 101, ROSSENDALE MUX 101 & CHORLEY MUX 101 : LOSS OF SERVICE : Reference 2364 : Issue 5 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2364		Issue :	5
	Detected Date:	30/01/2008		Detected Time:	17:23
	Start Date:	30/01/2008		Start Time:	17:23
	Anticipated Clear Date:	30/01/2008		Anticipated Clear Time:	21:11
	Incident Headline:	: BRINSCALL MUX 101, ROSSENDALE MUX 101 & CHORLEY MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs [LIST/DETAIL MUXS].
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer is now on site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01254 01257 01706

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/01/2008 20:18

Broadband Incident Report : : BRINSCALL MUX 101, ROSSENDALE MUX 101 & CHORLEY MUX 101 : LOSS OF SERVICE : Reference 2364 : Issue 4 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2364		Issue :	4
	Detected Date:	30/01/2008		Detected Time:	17:23
	Start Date:	30/01/2008		Start Time:	17:23
	Anticipated Clear Date:	30/01/2008		Anticipated Clear Time:	20:35
	Incident Headline:	: BRINSCALL MUX 101, ROSSENDALE MUX 101 & CHORLEY MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer has been tasked to site and is en-route. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01254 01257 01706

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/01/2008 19:45

Broadband Incident Report : : BRINSCALL MUX 101 & CHORLEY MUX 101 : LOSS OF SERVICE : Reference 2364 : Issue 3 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2364		Issue :	3
	Detected Date:	30/01/2008		Detected Time:	17:23
	Start Date:	30/01/2008		Start Time:	17:23
	Anticipated Clear Date:	30/01/2008		Anticipated Clear Time:	19:27
	Incident Headline:	: BRINSCALL MUX 101 & CHORLEY MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer has been tasked to site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01254 01257

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/01/2008 18:32

Broadband Incident Report : : BRINSCALL MUX 101 & CHORLEY MUX 101 : LOSS OF SERVICE : Reference 2364 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2364		Issue :	2
	Detected Date:	30/01/2008		Detected Time:	17:23
	Start Date:	30/01/2008		Start Time:	17:23
	Anticipated Clear Date:	30/01/2008		Anticipated Clear Time:	19:23
	Incident Headline:	: BRINSCALL MUX 101 & CHORLEY MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are completing diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01254 01257

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/01/2008 18:10

Broadband Incident Report : : BRINSCALL MUX 101 & CHORLEY MUX 101 : LOSS OF SERVICE : Reference 2364 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2364		Issue :	1
	Detected Date:	30/01/2008		Detected Time:	17:23
	Start Date:	30/01/2008		Start Time:	17:23
	Anticipated Clear Date:	30/01/2008		Anticipated Clear Time:	19:23
	Incident Headline:	: BRINSCALL MUX 101 & CHORLEY MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01254 01257

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/01/2008 17:44

Broadband Incident Report : MELTON MOWBRAY MUX 102 : LOSS OF SERVICE : Reference 2285 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2285		Issue :	FINAL
	Detected Date:	30/01/2008		Detected Time:	07:31
	Start Date:	30/01/2008		Start Time:	07:30
	Actual Clear Date:	30/01/2008		Actual Clear Time:	13:36
	Incident Headline:	MELTON MOWBRAY MUX 102 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Card Change BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01664

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/01/2008 13:57

Broadband Incident Report : MELTON MOWBRAY MUX 102 : LOSS OF SERVICE : Reference 2285 : Issue 6 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2285		Issue :	6
	Detected Date:	30/01/2008		Detected Time:	07:31
	Start Date:	30/01/2008		Start Time:	07:30
	Anticipated Clear Date:	30/01/2008		Anticipated Clear Time:	14:45
	Incident Headline:	MELTON MOWBRAY MUX 102 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: BT has engaged its software engineers to carry out further diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01664

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/01/2008 13:42

Broadband Incident Report : MELTON MOWBRAY MUX 102 : LOSS OF SERVICE : Reference 2285 : Issue 5 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2285		Issue :	5
	Detected Date:	30/01/2008		Detected Time:	07:31
	Start Date:	30/01/2008		Start Time:	07:30
	Anticipated Clear Date:	30/01/2008		Anticipated Clear Time:	13:29
	Incident Headline:	MELTON MOWBRAY MUX 102 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer is completing further diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01664

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/01/2008 12:37

Broadband Incident Report : MELTON MOWBRAY MUX 102 : LOSS OF SERVICE : Reference 2285 : Issue 4 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	2285		Issue :	4
	Detected Date:	30/01/2008		Detected Time:	07:31
	Start Date:	30/01/2008		Start Time:	07:30
	Anticipated Clear Date:	30/01/2008		Anticipated Clear Time:	12:30
	Incident Headline:	MELTON MOWBRAY MUX 102 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A software engineer has been sent to site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01664

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/01/2008 10:24