Monday, November 29, 2021

Supplier Incident - INCIDENT - HD350974


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Supplier Incident

INCIDENT - HD350974 

 

 

Good morning,

Due to the impacts of Storm Arwen at the weekend we're facing higher than normal wait times when contacting Openreach. Openreach have been working tirelessly all weekend to restore services to as many people as possible in very difficult conditions but due to the scale of the storm we ask for your patience at this time. We're expecting a further update from Openreach later on today which we will share in due course.

We apologise for any inconvenience this may cause.

 

Thanks

 

Michael Gauterin

Director Service Operations

BTWholesale Customer Service

 

T: 0800 783 5639 option one

E: broadband.eco.admin@bt.com

 

Web: www.btwholesale.com

BT Wholesale is a world-class enabler of converged network solutions

 

British Telecommunications plc
Registered Office: 81 Newgate St, LondonEC1A 7AJ
Registered in England No: 1800000

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