Friday, October 19, 2018

BT Wholesale - O/M30488700 - SE Planned Network Change Notification PW514268 07/11/18 02:00

BT Wholesale UK Networks Change Management - Planned Network Change notification

PW Reference: PW514268
Summary:Investigation of High Loss
Start: 07/11/18 02:00
End:07/11/18 06:00
Maximum expected Downtime: 0 Days 4 Hours 0Minutes

This is to notify you that a Change is required to be carried out on BT's UK Network.
Your impacted services are available via WCR.
(This could take up to 48 hours to be available)

We've found a problem in our core network, so we need to make some changes at AUCHTERARDER Your service outage is expected to be 4 hours. This will be between 02:00 รข€" 06:00

***Please read carefully***
This notification is being sent from which is an un-monitored automated system email account, please do not respond using this address.
British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.


Sunday, October 14, 2018

Broadband Incident Report : ADSL : TEST : TEST : Reference 667228 : Issue INITIAL

Incident Manager - Automatic Mailer.

BT Wholesale - Broadband Incident Report
  Please read the following incident report as it could have an impact on some of your end users and/or services  
  BT Incident Reference: 667228   Issue : 1  
  Detected DATE: 14/10/2018   Detected TIME: 01:45  
  START DATE: 14/10/2018   START TIME: 01:45  
  Anticipated CLEAR DATE: 14/10/2018   Anticipated CLEAR TIME: 06:45  
  Next Update Date: 14/10/2018   Next Update Time: 02:45  
  Incident Headline: ADSL : TEST : TEST  
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service. FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.  
  Progress Details: TEST ONLY PLEASE IGNORE  
  Dialing Codes Affected: 01497  

This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.