Friday, August 19, 2016

Broadband Incident Report : ADSL :[FARNBOROUGH WARWICKS]: MUX 101 : LOSS OF SERVICE : Reference 41865 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 41865   Issue : 1  
  Detected Date: 19/08/2016   Detected Time: 00:48  
  Start Date: 19/08/2016   Start Time: 00:38  
  Anticipated Clear Date: 19/08/2016   Anticipated Clear Time: 04:48  
  Next Update Date: 19/08/2016   Next Update Time: 01:48  
     
  Incident Headline: ADSL :[FARNBOROUGH WARWICKS]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01295
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Thursday, August 18, 2016

Broadband Incident Report : 20CN ADSL : SHEFFIELD ELDON HSE 1ST FLR TRS NO 5 : EMERGENCY PEW : Reference 41694 : Issue FINAL :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 41694   Issue : FINAL  
  Detected Date: 18/08/2016   Detected Time: 01:11  
  Start Date: 18/08/2016   Start Time: 01:11  
  Actual Clear Date: 18/08/2016   Actual Clear Time: 05:55  
     
  Incident Headline: 20CN ADSL : SHEFFIELD ELDON HSE 1ST FLR TRS NO 5 : EMERGENCY PEW  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Service has been restored as of 02:25 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01434 01723
 
  Duration: 0 days 04 hours 44 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : 20CN ADSL : SHEFFIELD ELDON HSE 1ST FLR TRS NO 5 : EMERGENCY PEW : Reference 41694 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 41694   Issue : FINAL  
  Detected Date: 18/08/2016   Detected Time: 01:11  
  Start Date: 18/08/2016   Start Time: 01:11  
  Actual Clear Date: 18/08/2016   Actual Clear Time: 05:55  
     
  Incident Headline: 20CN ADSL : SHEFFIELD ELDON HSE 1ST FLR TRS NO 5 : EMERGENCY PEW  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Service has been restored as of 02:25 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01434 01723
 
  Duration: 0 days 04 hours 44 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : YARPOLE MUX 001 : EMERGENCY PEW : Reference 41595 : Issue FINAL :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 41595   Issue : FINAL  
  Detected Date: 17/08/2016   Detected Time: 10:52  
  Start Date: 17/08/2016   Start Time: 10:52  
  Actual Clear Date: 18/08/2016   Actual Clear Time: 03:47  
     
  Incident Headline: : YARPOLE MUX 001 : EMERGENCY PEW  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service has been restored as of 03:30; by completing: a change of hardware. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01568
 
  Duration: 0 days 16 hours 55 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL : YARPOLE MUX 001 : EMERGENCY PEW : Reference 41595 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 41595   Issue : FINAL  
  Detected Date: 17/08/2016   Detected Time: 10:52  
  Start Date: 17/08/2016   Start Time: 10:52  
  Actual Clear Date: 18/08/2016   Actual Clear Time: 03:47  
     
  Incident Headline: ADSL : YARPOLE MUX 001 : EMERGENCY PEW  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Service has been restored as of 03:30 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01568
 
  Duration: 0 days 16 hours 55 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL : ALSTON : MUX 101 : LOSS OF SERVICE (CI) : Reference 41682 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 41682   Issue : FINAL  
  Detected Date: 17/08/2016   Detected Time: 22:09  
  Start Date: 17/08/2016   Start Time: 22:06  
  Actual Clear Date: 18/08/2016   Actual Clear Time: 02:25  
     
  Incident Headline: ADSL : ALSTON : MUX 101 : LOSS OF SERVICE (CI)  
     
  Incident Details: Some of your Broadband services may have experienced a loss of service  
  Closure Details: Service has been restored as of 02:25 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01434
 
  Duration: 0 days 04 hours 18 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[YARPOLE]: MUX 001 : LOSS OF SERVICE : Reference 41703 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 41703   Issue : FINAL  
  Detected Date: 18/08/2016   Detected Time: 02:28  
  Start Date: 18/08/2016   Start Time: 02:18  
  Actual Clear Date: 18/08/2016   Actual Clear Time: 02:18  
     
  Incident Headline: ADSL :[YARPOLE]: MUX 001 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Incident cancelled - Planned works IMT1595/16 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01568
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[YARPOLE]: MUX 001 : LOSS OF SERVICE : Reference 41704 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 41704   Issue : FINAL  
  Detected Date: 18/08/2016   Detected Time: 02:28  
  Start Date: 18/08/2016   Start Time: 02:18  
  Actual Clear Date: 18/08/2016   Actual Clear Time: 02:18  
     
  Incident Headline: ADSL :[YARPOLE]: MUX 001 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Incident cancelled - Planned works IMT1595/16 BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01568
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[YARPOLE]: MUX 001 : LOSS OF SERVICE : Reference 41703 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 41703   Issue : 1  
  Detected Date: 18/08/2016   Detected Time: 02:28  
  Start Date: 18/08/2016   Start Time: 02:18  
  Anticipated Clear Date: 18/08/2016   Anticipated Clear Time: 06:28  
  Next Update Date: 18/08/2016   Next Update Time: 03:28  
     
  Incident Headline: ADSL :[YARPOLE]: MUX 001 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01568
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[YARPOLE]: MUX 001 : LOSS OF SERVICE : Reference 41704 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 41704   Issue : 1  
  Detected Date: 18/08/2016   Detected Time: 02:28  
  Start Date: 18/08/2016   Start Time: 02:18  
  Anticipated Clear Date: 18/08/2016   Anticipated Clear Time: 06:28  
  Next Update Date: 18/08/2016   Next Update Time: 03:28  
     
  Incident Headline: ADSL :[YARPOLE]: MUX 001 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01568
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL : ALSTON : MUX 101 : LOSS OF SERVICE (CI) : Reference 41682 : Issue 5 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 41682   Issue : 5  
  Detected Date: 17/08/2016   Detected Time: 22:09  
  Start Date: 17/08/2016   Start Time: 22:06  
  Anticipated Clear Date: 18/08/2016   Anticipated Clear Time: 03:19  
  Next Update Date: 18/08/2016   Next Update Time: 03:19  
     
  Incident Headline: ADSL : ALSTON : MUX 101 : LOSS OF SERVICE (CI)  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: Fault diagnosis is ongoing.  
  Dialling Codes Affected:
01434
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : SHEFFIELD ELDON HSE 1ST FLR TRS NO 5 : EMERGENCY PEW : Reference 41694 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 41694   Issue : 1  
  Detected Date: 18/08/2016   Detected Time: 01:11  
  Start Date: 18/08/2016   Start Time: 01:11  
  Anticipated Clear Date: 18/08/2016   Anticipated Clear Time: 03:11  
  Next Update Date: 18/08/2016   Next Update Time: 02:11  
     
  Incident Headline: : SHEFFIELD ELDON HSE 1ST FLR TRS NO 5 : EMERGENCY PEW  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.
https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Fault diagnosis is ongoing.  
  Dialling Codes Affected:
01434 01723
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL : ALSTON : MUX 101 : LOSS OF SERVICE (CI) : Reference 41682 : Issue 4 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 41682   Issue : 4  
  Detected Date: 17/08/2016   Detected Time: 22:09  
  Start Date: 17/08/2016   Start Time: 22:06  
  Anticipated Clear Date: 18/08/2016   Anticipated Clear Time: 02:30  
  Next Update Date: 18/08/2016   Next Update Time: 02:30  
     
  Incident Headline: ADSL : ALSTON : MUX 101 : LOSS OF SERVICE (CI)  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: Fault diagnosis is ongoing.  
  Dialling Codes Affected:
01434
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.