Saturday, September 24, 2016

Broadband Incident Report : ADSL :[WORTH MATRAVERS]: MUX 101 : LOSS OF SERVICE : Reference 48715 : Issue FINAL :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 48715   Issue : FINAL  
  Detected Date: 24/09/2016   Detected Time: 11:30  
  Start Date: 24/09/2016   Start Time: 11:27  
  Actual Clear Date: 24/09/2016   Actual Clear Time: 11:36  
     
  Incident Headline: ADSL :[WORTH MATRAVERS]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Service automatically restored at 11:36. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01929
 
  Duration: 0 days 00 hours 08 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[WORTH MATRAVERS]: MUX 101 : LOSS OF SERVICE : Reference 48715 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 48715   Issue : 1  
  Detected Date: 24/09/2016   Detected Time: 11:30  
  Start Date: 24/09/2016   Start Time: 11:27  
  Anticipated Clear Date: 24/09/2016   Anticipated Clear Time: 15:30  
  Next Update Date: 24/09/2016   Next Update Time: 12:30  
     
  Incident Headline: ADSL :[WORTH MATRAVERS]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01929
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Tuesday, September 20, 2016

Broadband Incident Report : ADSL :[WORTHEN]: MUX 101 : LOSS OF SERVICE (CI) : Reference 47951 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 47951   Issue : FINAL  
  Detected Date: 20/09/2016   Detected Time: 00:02  
  Start Date: 19/09/2016   Start Time: 23:57  
  Actual Clear Date: 20/09/2016   Actual Clear Time: 00:58  
     
  Incident Headline: ADSL :[WORTHEN]: MUX 101 : LOSS OF SERVICE (CI)  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service automatically restored at 00:58. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01743
 
  Duration: 0 days 01 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[WORTHEN]: MUX 101 : LOSS OF SERVICE : Reference 47951 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 47951   Issue : 1  
  Detected Date: 20/09/2016   Detected Time: 00:02  
  Start Date: 19/09/2016   Start Time: 23:57  
  Anticipated Clear Date: 20/09/2016   Anticipated Clear Time: 04:02  
  Next Update Date: 20/09/2016   Next Update Time: 01:02  
     
  Incident Headline: ADSL :[WORTHEN]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01743
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Sunday, September 18, 2016

Broadband Incident Report : ADSL :[LLANGERNYW]: MUX 101 : LOSS OF SERVICE : Reference 47748 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 47748   Issue : FINAL  
  Detected Date: 18/09/2016   Detected Time: 12:09  
  Start Date: 18/09/2016   Start Time: 12:06  
  Actual Clear Date: 18/09/2016   Actual Clear Time: 12:06  
     
  Incident Headline: ADSL :[LLANGERNYW]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01745
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[LLANGERNYW]: MUX 101 : LOSS OF SERVICE : Reference 47748 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 47748   Issue : 1  
  Detected Date: 18/09/2016   Detected Time: 12:09  
  Start Date: 18/09/2016   Start Time: 12:06  
  Anticipated Clear Date: 18/09/2016   Anticipated Clear Time: 16:09  
  Next Update Date: 18/09/2016   Next Update Time: 13:09  
     
  Incident Headline: ADSL :[LLANGERNYW]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01745
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.