Saturday, June 9, 2012

****SPAM:5.6**** Broadband Incident Report : : SOUTHAMPTON NODE 05010 : DEGRADED SERVICE : Reference 20263 : Issue FINAL :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20263   Issue : FINAL  
  Detected Date: 09/06/2012   Detected Time: 11:54  
  Start Date: 09/06/2012   Start Time: 11:34  
  Actual Clear Date: 09/06/2012   Actual Clear Time: 13:45  
     
  Incident Headline: : SOUTHAMPTON NODE 05010 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service has been restored as of 13:45 ; by completing: a change of hardware. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0113201142011590117901202
01214401225012490125401256
0126301267012710127401275
0127801279012820129301297
01302013050131440132301353
01354013730138301389014133
01413501414201415501417701420
0142401436014430145301474
0147501483014840149201495
01514801522015300154301545
0155901563015690159201603
01604016122016124016172016187
0162501628016330163401646
0165601689016910170601722
0172401730017330174701752
0175301754017840179201794
0180301865018840189201902
01903019040191490192201923
0193401942019680197701983
0198901993020727702380210238022
02380230238033023803802380430238044
02380480238052023806302380640238071
02380770238082023808302380890239282
02476380247668028383402886760292034
029205502838340288676
 
  Duration: 0 days 02 hours 11 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : SOUTHAMPTON NODE 05010 : DEGRADED SERVICE : Reference 20263 : Issue 3 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20263   Issue : 3  
  Detected Date: 09/06/2012   Detected Time: 11:54  
  Start Date: 09/06/2012   Start Time: 11:34  
  Anticipated Clear Date: 09/06/2012   Anticipated Clear Time: 16:00  
  Next Update Date: 09/06/2012   Next Update Time: 15:00  
     
  Incident Headline: : SOUTHAMPTON NODE 05010 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: Fault diagnosis is ongoing. Next update will be at 15:00
 
  Dialling Codes Affected:
0113201142011590117901202
01214401225012490125401256
0126301267012710127401275
0127801279012820129301297
01302013050131440132301353
01354013730138301389014133
01413501414201415501417701420
0142401436014430145301474
0147501483014840149201495
01514801522015300154301545
0155901563015690159201603
01604016122016124016172016187
0162501628016330163401646
0165601689016910170601722
0172401730017330174701752
0175301754017840179201794
0180301865018840189201902
01903019040191490192201923
0193401942019680197701983
0198901993020727702380210238022
02380230238033023803802380430238044
02380480238052023806302380640238071
02380770238082023808302380890239282
02476380247668028383402886760292034
029205502838340288676
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : SOUTHAMPTON NODE 05010 : DEGRADED SERVICE : Reference 20263 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20263   Issue : 2  
  Detected Date: 09/06/2012   Detected Time: 11:54  
  Start Date: 09/06/2012   Start Time: 11:34  
  Anticipated Clear Date: 09/06/2012   Anticipated Clear Time: 15:30  
  Next Update Date: 09/06/2012   Next Update Time: 14:30  
     
  Incident Headline: : SOUTHAMPTON NODE 05010 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.  
  Progress Details: Fault diagnosis is ongoing. Next update will be at 14:30
 
  Dialling Codes Affected:
0113201142011590117901202
01214401225012490125401256
0126301267012710127401275
0127801279012820129301297
01302013050131440132301353
01354013730138301389014133
01413501414201415501417701420
0142401436014430145301474
0147501483014840149201495
01514801522015300154301545
0155901563015690159201603
01604016122016124016172016187
0162501628016330163401646
0165601689016910170601722
0172401730017330174701752
0175301754017840179201794
0180301865018840189201902
01903019040191490192201923
0193401942019680197701983
0198901993020727702380210238022
02380230238033023803802380430238044
02380480238052023806302380640238071
02380770238082023808302380890239282
02476380247668028383402886760292034
029205502838340288676
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

****SPAM:5.2**** Broadband Incident Report : : SOUTHAMPTON NODE 05010 : DEGRADED SERVICE : Reference 20263 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20263   Issue : 1  
  Detected Date: 09/06/2012   Detected Time: 11:54  
  Start Date: 09/06/2012   Start Time: 11:34  
  Anticipated Clear Date: 09/06/2012   Anticipated Clear Time: 14:34  
  Next Update Date: 09/06/2012   Next Update Time: 12:59  
     
  Incident Headline: : SOUTHAMPTON NODE 05010 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Fault diagnosis is ongoing. Next update will be at 13:00
 
  Dialling Codes Affected:
0113201142011590117901202
01214401225012490125401256
0126301267012710127401275
0127801279012820129301297
01302013050131440132301353
01354013730138301389014133
01413501414201415501417701420
0142401436014430145301474
0147501483014840149201495
01514801522015300154301545
0155901563015690159201603
01604016122016124016172016187
0162501628016330163401646
0165601689016910170601722
0172401730017330174701752
0175301754017840179201794
0180301865018840189201902
01903019040191490192201923
0193401942019680197701983
0198901993020727702380210238022
02380230238033023803802380430238044
02380480238052023806302380640238071
02380770238082023808302380890239282
02476380247668028383402886760292034
029205502838340288676
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : BOLTON NODE 13148 : PARTIAL DEGRADED SERVICE : Reference 20252 : Issue 3 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20252   Issue : 3  
  Detected Date: 09/06/2012   Detected Time: 07:56  
  Start Date: 09/06/2012   Start Time: 07:38  
  Anticipated Clear Date: 09/06/2012   Anticipated Clear Time: 13:30  
  Next Update Date: 09/06/2012   Next Update Time: 11:30  
     
  Incident Headline: : BOLTON NODE 13148 : PARTIAL DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.  
  Progress Details: Fault diagnosis is ongoing. Next update will be at 11:30
 
  Dialling Codes Affected:
01204016121016127016128016147
016170016172016176016179016190
01619501619701706LLLC0LLMR0
01619701706
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : BOLTON NODE 13148 : PARTIAL DEGRADED SERVICE : Reference 20252 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20252   Issue : 2  
  Detected Date: 09/06/2012   Detected Time: 07:56  
  Start Date: 09/06/2012   Start Time: 07:38  
  Anticipated Clear Date: 09/06/2012   Anticipated Clear Time: 11:30  
  Next Update Date: 09/06/2012   Next Update Time: 10:30  
     
  Incident Headline: : BOLTON NODE 13148 : PARTIAL DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.  
  Progress Details: Fault diagnosis is ongoing. Next update will be at 10:30
 
  Dialling Codes Affected:
01204016121016127016128016147
016170016172016176016179016190
01619501619701706LLLC0LLMR0
01619701706
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : BOLTON NODE 13148 : PARTIAL DEGRADED SERVICE : Reference 20252 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20252   Issue : 1  
  Detected Date: 09/06/2012   Detected Time: 07:56  
  Start Date: 09/06/2012   Start Time: 07:38  
  Anticipated Clear Date: 09/06/2012   Anticipated Clear Time: 10:38  
  Next Update Date: 09/06/2012   Next Update Time: 09:10  
     
  Incident Headline: : BOLTON NODE 13148 : PARTIAL DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Fault diagnosis is ongoing. Next update will be at 09:10
 
  Dialling Codes Affected:
01204016121016127016128016147
016170016172016176016179016190
01619501619701706LLLC0LLMR0
01619701706
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : EDINBURGH NODE 12227 : PARTIAL LOSS OF SERVICE : Reference 20244 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20244   Issue : 1  
  Detected Date: 09/06/2012   Detected Time: 04:55  
  Start Date: 09/06/2012   Start Time: 04:46  
  Anticipated Clear Date: 09/06/2012   Anticipated Clear Time: 04:54  
  Next Update Date: 09/06/2012   Next Update Time: 04:54  
     
  Incident Headline: : EDINBURGH NODE 12227 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.
 
  Progress Details: Service has been restored as of 04.54; by completing: a change of hardware.  
  Dialling Codes Affected:
012240125001292013125013133
013146013147013162013165013166
0131670135801368014156014157
014158014195014290146301465
0146601475015010155701560
0157501592016510166501674
01779018590186201887019142
0191440191480191490191540282826
02828270283889028663402885560289064
02890790289081028909602892680289751
028908102890960289268
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

****SPAM:5.1**** Broadband Incident Report : : EDINBURGH NODE 12227 : PARTIAL LOSS OF SERVICE : Reference 20238 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20238   Issue : FINAL  
  Detected Date: 09/06/2012   Detected Time: 03:04  
  Start Date: 09/06/2012   Start Time: 03:04  
  Actual Clear Date: 09/06/2012   Actual Clear Time: 03:04  
     
  Incident Headline: : EDINBURGH NODE 12227 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service has been restored as of 03.06; by completing: a remote card reseat. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
012240125001292013125013133
013146013147013162013165013166
0131670135801368014156014157
014158014195014290146301465
0146601475015010155701560
0157501592016510166501674
01779018590186201887019142
0191440191480191490191540282826
02828270283889028663402885560289064
02890790289081028909602892680289751
028908102890960289268
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : EDINBURGH NODE 12227 : PARTIAL LOSS OF SERVICE : Reference 20238 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 20238   Issue : 1  
  Detected Date: 09/06/2012   Detected Time: 03:04  
  Start Date: 09/06/2012   Start Time: 03:04  
  Anticipated Clear Date: 09/06/2012   Anticipated Clear Time: 07:05  
  Next Update Date: 09/06/2012   Next Update Time: 04:30  
     
  Incident Headline: : EDINBURGH NODE 12227 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: Operational teams are carrying out initial remote diagnostics.  
  Dialling Codes Affected:
012240125001292013125013133
013146013147013162013165013166
0131670135801368014156014157
014158014195014290146301465
0146601475015010155701560
0157501592016510166501674
01779018590186201887019142
0191440191480191490191540282826
02828270283889028663402885560289064
02890790289081028909602892680289751
028908102890960289268
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.