Broadband Incident Report : : EDWALTON MUX 101 : LOSS OF SERVICE : Reference 27435 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27435		Issue :	FINAL
	Detected Date:	03/11/2007		Detected Time:	06:46
	Start Date:	03/11/2007		Start Time:	06:42
	Actual Clear Date:	03/11/2007		Actual Clear Time:	15:37
	Incident Headline:	: EDWALTON MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a card change BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01158 01159

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System Time Stamp: 03/11/2007 16:00

Broadband Incident Report : : EDWALTON MUX 101 : LOSS OF SERVICE : Reference 27435 : Issue 5 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27435		Issue :	5
	Detected Date:	03/11/2007		Detected Time:	06:46
	Start Date:	03/11/2007		Start Time:	06:42
	Anticipated Clear Date:	03/11/2007		Anticipated Clear Time:	14:45
	Incident Headline:	: EDWALTON MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A further spare is being sent to site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01158 01159

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System Time Stamp: 03/11/2007 11:44

Broadband Incident Report : : EDWALTON MUX 101 : LOSS OF SERVICE : Reference 27435 : Issue 4 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27435		Issue :	4
	Detected Date:	03/11/2007		Detected Time:	06:46
	Start Date:	03/11/2007		Start Time:	06:42
	Anticipated Clear Date:	03/11/2007		Anticipated Clear Time:	10:00
	Incident Headline:	: EDWALTON MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A spare card has been ordered to site Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01158 01159

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System Time Stamp: 03/11/2007 08:47

Broadband Incident Report : EDWALTON MUX 101 : LOSS OF SERVICE : Reference 27435 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27435		Issue :	2
	Detected Date:	03/11/2007		Detected Time:	06:46
	Start Date:	03/11/2007		Start Time:	06:42
	Anticipated Clear Date:	03/11/2007		Anticipated Clear Time:	08:42
	Incident Headline:	EDWALTON MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer has been tasked to site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01158 01159

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System Time Stamp: 03/11/2007 07:33

Broadband Incident Report : EDWALTON MUX 101 : LOSS OF SERVICE : Reference 27435 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27435		Issue :	1
	Detected Date:	03/11/2007		Detected Time:	06:46
	Start Date:	03/11/2007		Start Time:	06:42
	Anticipated Clear Date:	03/11/2007		Anticipated Clear Time:	08:42
	Incident Headline:	EDWALTON MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01158 01159

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System Time Stamp: 03/11/2007 06:56

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW064810 Standard - (MID 8970867)

BT Wholesale - Broadband Planned Works

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02/11/2007 20:15
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Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW064810

Planned duration details:

Planned start: 02/12/2007 17:54

Planned finish: 02/12/2007 20:54

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:



British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW064810 Standard - (MID 8970993)

BT Wholesale - Broadband Planned Works

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02/11/2007 20:15
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Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW064810

Planned duration details:

Planned start: 02/12/2007 17:54

Planned finish: 02/12/2007 20:54

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:



British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW064320 Standard - (MID 8967898)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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02/11/2007 14:07
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Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW064320

Planned duration details:

Planned start: 16/11/2007 06:15

Planned finish: 16/11/2007 07:30

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required on the Broadband Nodes to move the Virtual Path. There will be an outage to End-Users of approximately 1 minute within this period. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW064780 Standard - (MID 8966764)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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02/11/2007 11:55
-----------------------------------------------------------------------------------------------------

Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW064780

Planned duration details:

Planned start: 16/11/2007 06:15

Planned finish: 16/11/2007 07:30

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required on the Broadband Nodes to move the Virtual Path. There will be an outage to End-Users of approximately 1 minute within this period. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW064744 Standard - (MID 8965700)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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02/11/2007 10:27
-----------------------------------------------------------------------------------------------------

Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW064744

Planned duration details:

Planned start: 16/11/2007 06:15

Planned finish: 16/11/2007 07:30

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required on the Broadband Nodes to move the Virtual Path. There will be an outage to End-Users of approximately 1 minute within this period. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW064769 Standard - (MID 8965435)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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02/11/2007 10:17
-----------------------------------------------------------------------------------------------------

Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW064769

Planned duration details:

Planned start: 16/11/2007 06:15

Planned finish: 16/11/2007 07:30

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required on the Broadband Nodes to move the Virtual Path. There will be an outage to End-Users of approximately 1 minute within this period. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW064758 Standard - (MID 8965121)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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02/11/2007 10:05
-----------------------------------------------------------------------------------------------------

Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW064758

Planned duration details:

Planned start: 13/11/2007 03:00

Planned finish: 13/11/2007 03:30

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required to replace a BT Exchange system card which is running at risk. There will be an outage of approximately 30 minutes to end-users within this period. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

Broadband Incident Report : WISBOROUGH GREEN DSL 102 : LOSS OF SERVICE : Reference 27318 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27318		Issue :	FINAL
	Detected Date:	01/11/2007		Detected Time:	22:41
	Start Date:	01/11/2007		Start Time:	22:41
	Actual Clear Date:	02/11/2007		Actual Clear Time:	01:45
	Incident Headline:	WISBOROUGH GREEN DSL 102 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a card change. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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Incident Manager - Automatic Mailer.
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System Time Stamp: 02/11/2007 02:19

Broadband Incident Report : WISBOROUGH GREEN DSL 102 : LOSS OF SERVICE : Reference 27318 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27318		Issue :	1
	Detected Date:	01/11/2007		Detected Time:	22:41
	Start Date:	01/11/2007		Start Time:	22:41
	Anticipated Clear Date:	02/11/2007		Anticipated Clear Time:	00:41
	Incident Headline:	WISBOROUGH GREEN DSL 102 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

--------------------------------------------------------------
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System Time Stamp: 01/11/2007 22:54

Broadband Incident Report : : WOODHAM FERRERS MUX 101 : LOSS OF SERVICE : Reference 27286 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27286		Issue :	FINAL
	Detected Date:	01/11/2007		Detected Time:	15:34
	Start Date:	01/11/2007		Start Time:	15:34
	Actual Clear Date:	01/11/2007		Actual Clear Time:	18:20
	Incident Headline:	: WOODHAM FERRERS MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01245

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System Time Stamp: 01/11/2007 18:34

Broadband Incident Report : : WOODHAM FERRERS MUX 101 : LOSS OF SERVICE : Reference 27286 : Issue 4 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27286		Issue :	4
	Detected Date:	01/11/2007		Detected Time:	15:34
	Start Date:	01/11/2007		Start Time:	15:34
	Anticipated Clear Date:	01/11/2007		Anticipated Clear Time:	18:44
	Incident Headline:	: WOODHAM FERRERS MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are completing further diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01245

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System Time Stamp: 01/11/2007 17:49

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Cancelled Notification PW064058 Standard - (MID 8958617)

BT Wholesale - Broadband Planned Works

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01/11/2007 16:58
-----------------------------------------------------------------------------------------------------

Dear Customer

This notification is to advise Customers that this Planned Works has been cancelled. Should it be required to be replanned, BT will advise customers via a new replanned notification. BT regrets any inconvenience this may have caused.

BT PEW Reference No: PW064058

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

Broadband Incident Report : : WOODHAM FERRERS MUX 101 : LOSS OF SERVICE : Reference 27286 : Issue 3 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27286		Issue :	3
	Detected Date:	01/11/2007		Detected Time:	15:34
	Start Date:	01/11/2007		Start Time:	15:34
	Anticipated Clear Date:	01/11/2007		Anticipated Clear Time:	17:57
	Incident Headline:	: WOODHAM FERRERS MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer is now on site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01245

--------------------------------------------------------------
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System Time Stamp: 01/11/2007 17:00

Broadband Incident Report : WOODHAM FERRERS MUX 101 : LOSS OF SERVICE : Reference 27286 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27286		Issue :	2
	Detected Date:	01/11/2007		Detected Time:	15:34
	Start Date:	01/11/2007		Start Time:	15:34
	Anticipated Clear Date:	01/11/2007		Anticipated Clear Time:	17:36
	Incident Headline:	WOODHAM FERRERS MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer has been tasked to site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01245

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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System Time Stamp: 01/11/2007 16:29

Broadband Incident Report : WOODHAM FERRERS MUX 101 : LOSS OF SERVICE : Reference 27286 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27286		Issue :	1
	Detected Date:	01/11/2007		Detected Time:	15:34
	Start Date:	01/11/2007		Start Time:	15:34
	Anticipated Clear Date:	01/11/2007		Anticipated Clear Time:	17:36
	Incident Headline:	WOODHAM FERRERS MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer has been tasked to site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01245

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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System Time Stamp: 01/11/2007 16:06

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW064696 Standard - (MID 8958014)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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01/11/2007 15:57
-----------------------------------------------------------------------------------------------------

Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW064696

Planned duration details:

Planned start: 15/11/2007 06:15

Planned finish: 15/11/2007 07:30

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required on the Broadband Nodes to move the Virtual Path. There will be an outage to End-Users of approximately 1 minute within this period. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

Broadband Incident Report : : ERX10 EALING3 : PARTIAL LOSS OF SERVICE : Reference 27238 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27238		Issue :	FINAL
	Detected Date:	01/11/2007		Detected Time:	09:19
	Start Date:	01/11/2007		Start Time:	09:12
	Actual Clear Date:	01/11/2007		Actual Clear Time:	11:15
	Incident Headline:	: ERX10 EALING3 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing a fibre cleanse BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 01/11/2007 12:37

Broadband Incident Report : : ERX10 EALING3 : PARTIAL LOSS OF SERVICE : Reference 27238 : Issue 3 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27238		Issue :	3
	Detected Date:	01/11/2007		Detected Time:	09:19
	Start Date:	01/11/2007		Start Time:	09:12
	Anticipated Clear Date:	01/11/2007		Anticipated Clear Time:	12:11
	Incident Headline:	: ERX10 EALING3 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	BT is making progress towards full restoration of Service. A Field Maintenance Officer is now on site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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Incident Manager - Automatic Mailer.
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System Time Stamp: 01/11/2007 11:16