Saturday, April 4, 2015

Broadband Incident Report : ADSL : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE : Reference 13938 : Issue FINAL :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13938   Issue : FINAL  
  Detected Date: 04/04/2015   Detected Time: 01:25  
  Start Date: 04/04/2015   Start Time: 01:21  
  Actual Clear Date: 04/04/2015   Actual Clear Time: 01:51  
     
  Incident Headline: ADSL : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Service fully restored at 01:51 following a transmission failure at Lochbroom. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0147001478015710159501806
0184701851018540185701957
01971To Fo
 
  Duration: 0 days 00 hours 30 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE : Reference 13938 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13938   Issue : 1  
  Detected Date: 04/04/2015   Detected Time: 01:25  
  Start Date: 04/04/2015   Start Time: 01:21  
  Anticipated Clear Date: 04/04/2015   Anticipated Clear Time: 03:21  
  Next Update Date: 04/04/2015   Next Update Time: 02:25  
     
  Incident Headline: : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
0147001478015710159501806
0184701851018540185701957
01971To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE : Reference 13938 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13938   Issue : 1  
  Detected Date: 04/04/2015   Detected Time: 01:25  
  Start Date: 04/04/2015   Start Time: 01:21  
  Anticipated Clear Date: 04/04/2015   Anticipated Clear Time: 03:21  
  Next Update Date: 04/04/2015   Next Update Time: 02:25  
     
  Incident Headline: : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
0147001478015710159501806
0184701851018540185701957
01971To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE : Reference 13938 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13938   Issue : 1  
  Detected Date: 04/04/2015   Detected Time: 01:25  
  Start Date: 04/04/2015   Start Time: 01:21  
  Anticipated Clear Date: 04/04/2015   Anticipated Clear Time: 03:21  
  Next Update Date: 04/04/2015   Next Update Time: 02:25  
     
  Incident Headline: : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
0147001478015950180601847
0185101854018570195701971
To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE : Reference 13938 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13938   Issue : 1  
  Detected Date: 04/04/2015   Detected Time: 01:25  
  Start Date: 04/04/2015   Start Time: 01:21  
  Anticipated Clear Date: 04/04/2015   Anticipated Clear Time: 03:21  
  Next Update Date: 04/04/2015   Next Update Time: 02:25  
     
  Incident Headline: : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
0147001478015950180601851
01854018570195701971To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE : Reference 13938 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13938   Issue : 1  
  Detected Date: 04/04/2015   Detected Time: 01:25  
  Start Date: 04/04/2015   Start Time: 01:21  
  Anticipated Clear Date: 04/04/2015   Anticipated Clear Time: 03:21  
  Next Update Date: 04/04/2015   Next Update Time: 02:25  
     
  Incident Headline: : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
0147001478015950180601851
01854018570195701971To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE : Reference 13938 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13938   Issue : 1  
  Detected Date: 04/04/2015   Detected Time: 01:25  
  Start Date: 04/04/2015   Start Time: 01:21  
  Anticipated Clear Date: 04/04/2015   Anticipated Clear Time: 03:21  
  Next Update Date: 04/04/2015   Next Update Time: 02:25  
     
  Incident Headline: : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
0147001478015950180601851
01854018570195701971To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE : Reference 13938 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13938   Issue : 1  
  Detected Date: 04/04/2015   Detected Time: 01:25  
  Start Date: 04/04/2015   Start Time: 01:21  
  Anticipated Clear Date: 04/04/2015   Anticipated Clear Time: 03:21  
  Next Update Date: 04/04/2015   Next Update Time: 02:25  
     
  Incident Headline: : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
0147001478015950180601851
01854018570195701971To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE : Reference 13938 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13938   Issue : 1  
  Detected Date: 04/04/2015   Detected Time: 01:25  
  Start Date: 04/04/2015   Start Time: 01:21  
  Anticipated Clear Date: 04/04/2015   Anticipated Clear Time: 03:21  
  Next Update Date: 04/04/2015   Next Update Time: 02:25  
     
  Incident Headline: : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
0147001478015950180601851
01854018570195701971To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE : Reference 13938 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13938   Issue : 1  
  Detected Date: 04/04/2015   Detected Time: 01:25  
  Start Date: 04/04/2015   Start Time: 01:21  
  Anticipated Clear Date: 04/04/2015   Anticipated Clear Time: 03:21  
  Next Update Date: 04/04/2015   Next Update Time: 02:25  
     
  Incident Headline: : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
0147001478015950180601851
01854018570195701971To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE : Reference 13938 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13938   Issue : 1  
  Detected Date: 04/04/2015   Detected Time: 01:25  
  Start Date: 04/04/2015   Start Time: 01:21  
  Anticipated Clear Date: 04/04/2015   Anticipated Clear Time: 03:21  
  Next Update Date: 04/04/2015   Next Update Time: 02:25  
     
  Incident Headline: : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
0147001478015950180601851
018540185701971To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE : Reference 13938 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13938   Issue : 1  
  Detected Date: 04/04/2015   Detected Time: 01:25  
  Start Date: 04/04/2015   Start Time: 01:21  
  Anticipated Clear Date: 04/04/2015   Anticipated Clear Time: 03:21  
  Next Update Date: 04/04/2015   Next Update Time: 02:25  
     
  Incident Headline: : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
0147001478015950180601851
018540185701971To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE : Reference 13938 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 13938   Issue : 1  
  Detected Date: 04/04/2015   Detected Time: 01:25  
  Start Date: 04/04/2015   Start Time: 01:21  
  Anticipated Clear Date: 04/04/2015   Anticipated Clear Time: 03:21  
  Next Update Date: 04/04/2015   Next Update Time: 02:25  
     
  Incident Headline: : MULTIPLE MUX NORTH SCOTLAND: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
0147001478015950180601851
018540185701971To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.