Saturday, November 7, 2015

Broadband Incident Report : ADSL :[PULHAM MARKET]: MUX 301 : LOSS OF SERVICE : Reference 51900 : Issue FINAL :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 51900   Issue : FINAL  
  Detected Date: 07/11/2015   Detected Time: 14:47  
  Start Date: 07/11/2015   Start Time: 14:37  
  Actual Clear Date: 07/11/2015   Actual Clear Time: 14:39  
     
  Incident Headline: ADSL :[PULHAM MARKET]: MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Local power outage, no failure on the BT network.  
  Closure Details: Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01379
 
  Duration: 0 days 00 hours 02 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[PULHAM MARKET]: MUX 301 : LOSS OF SERVICE : Reference 51899 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 51899   Issue : FINAL  
  Detected Date: 07/11/2015   Detected Time: 14:47  
  Start Date: 07/11/2015   Start Time: 14:37  
  Actual Clear Date: 07/11/2015   Actual Clear Time: 14:37  
     
  Incident Headline: ADSL :[PULHAM MARKET]: MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Local power outage, no failure on the BT network.  
  Closure Details: Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01379
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[PULHAM MARKET]: MUX 301 : LOSS OF SERVICE : Reference 51902 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 51902   Issue : FINAL  
  Detected Date: 07/11/2015   Detected Time: 14:47  
  Start Date: 07/11/2015   Start Time: 14:37  
  Actual Clear Date: 07/11/2015   Actual Clear Time: 14:37  
     
  Incident Headline: ADSL :[PULHAM MARKET]: MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Loss of internet services for 553 Broadband customers.  
  Closure Details: Incident cancelled. Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01379
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[PULHAM MARKET]: MUX 301 : LOSS OF SERVICE : Reference 51899 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 51899   Issue : 1  
  Detected Date: 07/11/2015   Detected Time: 14:47  
  Start Date: 07/11/2015   Start Time: 14:37  
  Anticipated Clear Date: 07/11/2015   Anticipated Clear Time: 18:47  
  Next Update Date: 07/11/2015   Next Update Time: 15:47  
     
  Incident Headline: ADSL :[PULHAM MARKET]: MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01379
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[PULHAM MARKET]: MUX 301 : LOSS OF SERVICE : Reference 51900 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 51900   Issue : 1  
  Detected Date: 07/11/2015   Detected Time: 14:47  
  Start Date: 07/11/2015   Start Time: 14:37  
  Anticipated Clear Date: 07/11/2015   Anticipated Clear Time: 18:47  
  Next Update Date: 07/11/2015   Next Update Time: 15:47  
     
  Incident Headline: ADSL :[PULHAM MARKET]: MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01379
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[PULHAM MARKET]: MUX 301 : LOSS OF SERVICE : Reference 51902 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 51902   Issue : 1  
  Detected Date: 07/11/2015   Detected Time: 14:47  
  Start Date: 07/11/2015   Start Time: 14:37  
  Anticipated Clear Date: 07/11/2015   Anticipated Clear Time: 18:47  
  Next Update Date: 07/11/2015   Next Update Time: 15:47  
     
  Incident Headline: ADSL :[PULHAM MARKET]: MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01379
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : : CLOVELLY MUX 101 : LOSS OF SERVICE (CI) : Reference 51740 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 51740   Issue : 2  
  Detected Date: 06/11/2015   Detected Time: 13:52  
  Start Date: 06/11/2015   Start Time: 13:46  
  Anticipated Clear Date: 08/11/2015   Anticipated Clear Time: 12:00  
  Next Update Date: 08/11/2015   Next Update Time: 12:00  
     
  Incident Headline: : CLOVELLY MUX 101 : LOSS OF SERVICE (CI)  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


 
  Progress Details: A Precision test officer (PTO) has been allocated and will be able to deal with jointers 8.11.15. There is no else available at present. Estimated time of repair is unknown at present. Next update will be issued once the PTO has arrived at site or sooner with a significant development.  
  Dialling Codes Affected:
01237
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[BLOCKLEY]: MUX 101 : LOSS OF SERVICE : INCIDENT CANCELLED : Reference 51841 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 51841   Issue : FINAL  
  Detected Date: 07/11/2015   Detected Time: 03:21  
  Start Date: 07/11/2015   Start Time: 03:11  
  Actual Clear Date: 07/11/2015   Actual Clear Time: 03:11  
     
  Incident Headline: ADSL :[BLOCKLEY]: MUX 101 : LOSS OF SERVICE : INCIDENT CANCELLED  
     
  Incident Details: Incident cancelled
 
  Closure Details: Local power outage, no Failure on BT Network. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01386
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[BLOCKLEY]: MUX 101 : LOSS OF SERVICE : INCIDENT CANCELLED : Reference 51842 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 51842   Issue : FINAL  
  Detected Date: 07/11/2015   Detected Time: 03:21  
  Start Date: 07/11/2015   Start Time: 03:11  
  Actual Clear Date: 07/11/2015   Actual Clear Time: 03:11  
     
  Incident Headline: ADSL :[BLOCKLEY]: MUX 101 : LOSS OF SERVICE : INCIDENT CANCELLED  
     
  Incident Details: INCIDENT CANCELLED  
  Closure Details: INCIDENT CANCELLED BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01386
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[BLOCKLEY]: MUX 101 : LOSS OF SERVICE : INCIDENT CANCELLED : Reference 51843 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 51843   Issue : FINAL  
  Detected Date: 07/11/2015   Detected Time: 03:21  
  Start Date: 07/11/2015   Start Time: 03:11  
  Actual Clear Date: 07/11/2015   Actual Clear Time: 03:11  
     
  Incident Headline: ADSL :[BLOCKLEY]: MUX 101 : LOSS OF SERVICE : INCIDENT CANCELLED  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Service has been restored as of hr:mm BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01386
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[BLOCKLEY]: MUX 101 : LOSS OF SERVICE : INCIDENT CANCELLED : Reference 51842 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 51842   Issue : FINAL  
  Detected Date: 07/11/2015   Detected Time: 03:21  
  Start Date: 07/11/2015   Start Time: 03:11  
  Actual Clear Date: 07/11/2015   Actual Clear Time: 03:11  
     
  Incident Headline: ADSL :[BLOCKLEY]: MUX 101 : LOSS OF SERVICE : INCIDENT CANCELLED  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: INCIDENT CANCELLED BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01386
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[BLOCKLEY]: MUX 301 : LOSS OF SERVICE : INCIDENT CANCELLED : Reference 51844 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 51844   Issue : FINAL  
  Detected Date: 07/11/2015   Detected Time: 03:21  
  Start Date: 07/11/2015   Start Time: 03:11  
  Actual Clear Date: 07/11/2015   Actual Clear Time: 03:11  
     
  Incident Headline: ADSL :[BLOCKLEY]: MUX 301 : LOSS OF SERVICE : INCIDENT CANCELLED  
     
  Incident Details: INCIDENT CANCELLED  
  Closure Details: INCIDENT CANCELLED BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01386To Fo
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[BLOCKLEY]: MUX 301 : LOSS OF SERVICE : INCIDENT CANCELLED : Reference 51844 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 51844   Issue : FINAL  
  Detected Date: 07/11/2015   Detected Time: 03:21  
  Start Date: 07/11/2015   Start Time: 03:11  
  Actual Clear Date: 07/11/2015   Actual Clear Time: 03:11  
     
  Incident Headline: ADSL :[BLOCKLEY]: MUX 301 : LOSS OF SERVICE : INCIDENT CANCELLED  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: INCIDENT CANCELLED BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01386To Fo
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[BLOCKLEY]: MUX 101 : LOSS OF SERVICE : Reference 51840 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 51840   Issue : FINAL  
  Detected Date: 07/11/2015   Detected Time: 03:21  
  Start Date: 07/11/2015   Start Time: 03:11  
  Actual Clear Date: 07/11/2015   Actual Clear Time: 03:11  
     
  Incident Headline: ADSL :[BLOCKLEY]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Incident cancelled  
  Closure Details: Local power outage, no Failure on BT Network. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01386
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.