Monday, October 8, 2018

****SPAM:5.2**** BT Wholesale multiple system problems Service Restored – HD79805

 

bt wholesale

 

 

BT Wholesale multiple system problems

http://www.btwholesale.com/content/images/wires.jpg

 

Service Failure : Service Restored

 

Hello,

You'll be pleased to know that our suppliers have restored the service at the Data Centres which was affecting multiple BT Wholesale systems.

We're sorry if this caused you any trouble during this incident.

If you are still having problems using this application then please clear you cache and cookies, close and re-open all internet browsers and try again.

If you've got any questions, ask us on 0800 7835639 option 1, or at broadband.eco.admin@bt.com.

If you'd rather not receive any more of these emails then please click here.

Thanks,

Kevin Wright
Director Service Operations
BTWholesale Customer Service

Telephone: 0800 783 5639 option 1

broadband.eco.admin@bt.com

Web: www.btwholesale.com

BTWholesale is a world-class enabler of converged network solutions.

 

 

British Telecommunications plc
Registered Office: 81 Newgate St, LondonEC1A 7AJ
Registered in England No: 1800000

 

 

This electronic message contains information from British Telecommunications plc which may be privileged and confidential.
The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email (to the number or address above) immediately. Activity and use of the British Telecommunications plc email system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

 

 

BT Wholesale

 

****SPAM:5.2**** BT Wholesale multiple system problems Update 2 – HD79805

 

bt wholesale

 

 

BT Wholesale multiple system problems

http://www.btwholesale.com/images/alarm_clock_sm.jpg

 

Service Failure

 

Hello

 

We are still having problems with one of our data centres which has been affecting your ability to report faults or progress orders and our ability to support you, including intermittent issues to www.btwholesale.com. We have been able to fix some of the affected systems and our engineers are working on the rest.

 

The impact is being seen across Broadband, Ethernet and IP voice products.

 

Due to these issues, contacts and back office are extremely busy so please try and refrain from contacting us whilst we try and clear the backlog.

 

The next update will be in 2 hours.

            We're sorry for any issues this causes. If you want to talk to us about this it's 0800 7835639             option 1, or email us at broadband.eco.admin@bt.com.

If you'd rather not receive any more of these emails then please click here

Regards

Kevin Wright

Director Service Operations
Wholesale Customer Helpdesk
BTWholesale Customer Service | BTWholesale

Telephone: 0800 783 5639 option 1

Web:
www.btwholesale.com

BTWholesale is a world-class enabler of converged network solutions.





 

 

British Telecommunications plc
Registered Office: 81 Newgate St, LondonEC1A 7AJ
Registered in England No: 1800000

 

 

This electronic message contains information from British Telecommunications plc which may be privileged and confidential.
The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email (to the number or address above) immediately. Activity and use of the British Telecommunications plc email system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

 

 

BT Wholesale

 

BT Wholesale multiple system problems – HD79805

 

 

 

BT Wholesale multiple system problems

 

Service Failure

 

Hello

 

We continue to have a problem with our customer facing systems, affecting your ability to report faults or progress orders and our ability to support you, Including intermittent issues to www.btwholesale.com.

 

The impact is being seen across Broadband, Ethernet and IP voice products.

 

We have located an issue at one of our Data Centres and our engineers are working to resolve the problem.

 

Further updates to follow within the next 2 hours

We're sorry for any issues this causes. If you want to talk to us about this it's 0800 7835639 option 1, or email us at broadband.eco.admin@bt.com.

If you'd rather not receive any more of these emails then please click here"

Regards

Kevin Wright

Director Service Operations
Wholesale Customer Helpdesk
BTWholesale Customer Service | BTWholesale

Telephone: 0800 783 5639 option 1

Web:
www.btwholesale.com

BTWholesale is a world-class enabler of converged network solutions.




 

 

British Telecommunications plc
Registered Office: 81 Newgate St, LondonEC1A 7AJ
Registered in England No: 1800000

 

 

This electronic message contains information from British Telecommunications plc which may be privileged and confidential.
The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email (to the number or address above) immediately. Activity and use of the British Telecommunications plc email system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

 

 

 

BT Wholesale multiple system problems – HD79805

 

bt wholesale

 

 

BT Wholesale multiple system problems

 

Service Failure

 

Hello

 

We are currently having some problems with our customer facing systems, this may affect your ability to report faults or progress orders and our ability to support you.

This also includes intermittent issues accessing btwholesale.com.

 

This affects Broadband, Ethernet and IP voice products.

 

Further updates to follow within the next 2 hours

We're sorry if this causes you any trouble. If you want to talk to us about this it's 0800 7835639 option 1, or email us at broadband.eco.admin@bt.com.

If you'd rather not receive any more of these emails then please click here

Regards

Kevin Wright

Director Service Operations
Wholesale Customer Helpdesk
BTWholesale Customer Service | BTWholesale

Telephone: 0800 783 5639 option 1

Web:
www.btwholesale.com

BTWholesale is a world-class enabler of converged network solutions.



 

 

British Telecommunications plc
Registered Office: 81 Newgate St, LondonEC1A 7AJ
Registered in England No: 1800000

 

 

This electronic message contains information from British Telecommunications plc which may be privileged and confidential.
The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email (to the number or address above) immediately. Activity and use of the British Telecommunications plc email system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

 

 

BT Wholesale