Wednesday, March 20, 2019

BT Wholesale - O/M30488700 - SE Planned Network Change Notification PW521064 04/04/19 01:00

BT Wholesale UK Networks Change Management - Planned Network Change notification


PW Reference: PW521064
Location:FALKIRK TE
Summary:PTO to locate loss on fibre
Start: 04/04/19 01:00
End:04/04/19 06:00
Maximum expected Downtime: 0 Days 5 Hours 0Minutes

This is to notify you that a Change is required to be carried out on BT's UK Network.
Your impacted services are available via WCR.
(This could take up to 48 hours to be available)

We've found a problem in our core network, so we need to make some changes to a fibre cable at FALKIRK TE. Your service outage is expected to be up to 5 hours. This will be between 01:00 and 06:00.

***Please read carefully***
This notification is being sent from irams@bt.com which is an un-monitored automated system email account, please do not respond using this address.
British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.





T203

Sunday, March 17, 2019

20CN & 21CN Systems - Planned Outage - 22:00 Saturday 16th March 2019 until 04:00 Sunday 17th March 2019 - HD112812 - Service Restored

bt wholesale

20CN & 21CN Systems

Planned Outage - Service Restored

Hello,


You'll be pleased to know that we've finished working on 20cn & 21cn Systems.

 

We're sorry if this caused you any trouble during this necessary outage.


If you are still having problems using these systems then please clear your cache and cookies, close and re-open all internet browsers and try again.


If this still doesn't work you can call us on 08007835639 option 1 or email us on
broadband.eco.admin@bt.com.


If you'd rather not receive any more emails from us then please click
here.


Thanks
,

 

Michael Gauterin

Director Service Operations

BTWholesale Customer Service

Telephone: 0800 783 5639 option 1

broadband.eco.admin@bt.com

 

Web: www.btwholesale.com

BT Wholesale is a world-class enabler of converged network solutions

 

British Telecommunications plc
Registered Office: 81 Newgate St, LondonEC1A 7AJ
Registered in England No: 1800000

This electronic message contains information from British Telecommunications plc which may be privileged and confidential.
The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email (to the number or address above) immediately. Activity and use of the British Telecommunications plc email system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

 

BT Wholesale

 

 

Monday, March 11, 2019

****SPAM:5.2**** 20CN & 21CN SYSTEMS - Planned Outage from 22:00 on Saturday 16th March 2019 until 04:00hrs on Sunday 17th March 2019 - HD112812

 

bt wholesale

 

 

20CN & 21CN Systems

 

Planned Outage

 

Hello,

We need to carry out important work on some of our systems to improve them. We are planning on doing this between 22:00 on Saturday 16th March 2019 until 04:00hrs on Sunday 17th March 2019 (We might need up to 12 hours in case we overrun)

Email notifications for 20C and 21C Broadband Network Incidents, Major Service Outages and Planned Engineering Works will be unavailable for the duration of the outage. Service attachment files (.csv's) detailing end users impacted will also be unavailable.

 

If a Network Incident or Major Service Outage were to occur in the outage window you will be notified following the completion of the planned outage.

 

We hope this doesn't cause you too much trouble. If you've got any questions, ask us on 0800 7835639 option 1, or broadband.eco.admin@bt.com.

If you'd rather not receive any more of these emails then please click
here

Thanks

Michael Gauterin

Director Service Operations

BTWholesale Customer Service

Telephone: 0800 783 5639 option 1

broadband.eco.admin@bt.com

 

Web: www.btwholesale.com

BT Wholesale is a world-class enabler of converged network solutions


 

 

 

British Telecommunications plc
Registered Office: 81 Newgate St, LondonEC1A 7AJ
Registered in England No: 1800000

 

 

This electronic message contains information from British Telecommunications plc which may be privileged and confidential.
The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email (to the number or address above) immediately. Activity and use of the British Telecommunications plc email system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

 

 

BT Wholesale

 

Thursday, March 7, 2019

BT Wholesale - O/M30488700 - SE Planned Network Change Notification PW520074 28/03/19 00:01

BT Wholesale UK Networks Change Management - Planned Network Change notification


PW Reference: PW520074
Location:CASTLEBAY
Summary:20CN/WBC Huawei OTN migration
Start: 28/03/19 00:01
End:28/03/19 06:00
Maximum expected Downtime: 0 Days 5 Hours 59Minutes

This is to notify you that a Change is required to be carried out on BT's UK Network.
Your impacted services are available via WCR.
(This could take up to 48 hours to be available)

To enable us to add more capacity, we're moving customers from the 20CN to the 21CN Network Core at CASTLEBAY. The service outage is expected to be up to 2 hours. We plan to be finished by 04:00, however if we encounter additional problems, service outage could extend to 06:00.

***Please read carefully***
This notification is being sent from irams@bt.com which is an un-monitored automated system email account, please do not respond using this address.
British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.





T203

Sunday, March 3, 2019

20CN & 21CN Systems - Planned Outage 23:00hrs Saturday 2nd March 2019 until 07:00hrs on Sunday 3rd March 2019 - HD107126 - Service Restored

 

20CN & 21CN Systems

Planned Outage - Service Restored

Hello

You`ll be pleased to know that we`ve finished working on 20cn & 21cn Systems.

 

Email notifications for 20C and 21C Broadband Network Incidents, Major Service Outages and Planned Engineering Works are now available.

 

We're sorry if this caused you any trouble during this necessary outage.

 

If you are still having problems using this system then please clear your cache and cookies, close and re-open all internet browsers and try again.

 

If this still doesn`t work you can call us on 08007835639 option 1 or email us on broadband.eco.admin@bt.com.

 

If you`d rather not receive any more of these emails then please click here.

 

Thanks

 

Michael Gauterin

Director Service Operations

BTWholesale Customer Service

Telephone: 0800 783 5639 option 1

broadband.eco.admin@bt.com

 

Web: www.btwholesale.com

BT Wholesale is a world-class enabler of converged network solutions

British Telecommunications plc
Registered Office: 81 Newgate St, LondonEC1A 7AJ
Registered in England No: 1800000

This electronic message contains information from British Telecommunications plc which may be privileged and confidential.
The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email (to the number or address above) immediately. Activity and use of the British Telecommunications plc email system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

Friday, February 22, 2019

20CN & 21CN SYSTEMS - Planned Outage NOW 23:00hrs Saturday 2nd March 2019 until 07:00hrs on Sunday 3rd March 2019 - HD107126 2ND AMENDMENT

 

 

bt wholesale

 

 

20CN & 21CN Systems

 

Planned Outage

 

Hello,

We sent an update on Wednesday 20/02/19 about work we need to carry out on some of our systems to improve them. Please note we have had to make a further change to the times for this work as follows, 23:00hrs Saturday 2nd March 2019 until 07:00hrs on Sunday 3rd March 2019 (we might need another hour in case we overrun)

Email notifications for 20C and 21C Broadband Network Incidents, Major Service Outages and Planned Engineering Works will be unavailable for the duration of the outage. Service attachment files (.csv's) detailing end users impacted will also be unavailable.

If a Network Incident or Major Service Outage were to occur in the outage window you will be notified following the completion of the planned outage.

 

We hope this doesn't cause you too much trouble. If you've got any questions, ask us on 0800 7835639 option 1, or broadband.eco.admin@bt.com.

If you'd rather not receive any more of these emails then please click
here

Thanks

Michael Gauterin

Director Service Operations

BTWholesale Customer Service

Telephone: 0800 783 5639 option 1

broadband.eco.admin@bt.com

 

Web: www.btwholesale.com

BT Wholesale is a world-class enabler of converged network solutions










 

 

British Telecommunications plc
Registered Office: 81 Newgate St, LondonEC1A 7AJ
Registered in England No: 1800000

 

 

This electronic message contains information from British Telecommunications plc which may be privileged and confidential.
The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email (to the number or address above) immediately. Activity and use of the British Telecommunications plc email system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

 

 

BT Wholesale

 

 

 

Wednesday, February 20, 2019

20CN & 21CN SYSTEMS - Planned Outage NOW 22:00 Saturday 2nd March 2019 until 06:00hrs on Sunday 3rd March 2019 - HD107126 AMENDMENT

 

 

bt wholesale

 

 

20CN & 21CN Systems

 

Planned Outage

 

Hello,

We sent details on Friday 15/02 of important work we need to carry out on some of our systems to improve them. Please note we have had to change the date and times for this work from the weekend of Saturday 23rd February to Saturday 2nd March 2019, 22:00 until 06:00hrs on Sunday 3rd March 2019 (we might need another hour in case we overrun)

Email notifications for 20C and 21C Broadband Network Incidents, Major Service Outages and Planned Engineering Works will be unavailable for the duration of the outage. Service attachment files (.csv's) detailing end users impacted will also be unavailable.

If a Network Incident or Major Service Outage were to occur in the outage window you will be notified following the completion of the planned outage.

 

We hope this doesn't cause you too much trouble. If you've got any questions, ask us on 0800 7835639 option 1, or broadband.eco.admin@bt.com.

If you'd rather not receive any more of these emails then please click
here

Thanks

Michael Gauterin

Director Service Operations

BTWholesale Customer Service

Telephone: 0800 783 5639 option 1

broadband.eco.admin@bt.com

 

Web: www.btwholesale.com

BT Wholesale is a world-class enabler of converged network solutions









 

 

British Telecommunications plc
Registered Office: 81 Newgate St, LondonEC1A 7AJ
Registered in England No: 1800000

 

 

This electronic message contains information from British Telecommunications plc which may be privileged and confidential.
The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email (to the number or address above) immediately. Activity and use of the British Telecommunications plc email system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

 

 

BT Wholesale