Saturday, January 2, 2016

Broadband Incident Report : ADSL :[DURNESS]: MUX 301 : INCIDENT CANCELLED : Reference 131 : Issue FINAL :

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 131   Issue : FINAL  
  Detected Date: 02/01/2016   Detected Time: 13:00  
  Start Date: 02/01/2016   Start Time: 12:50  
  Actual Clear Date: 02/01/2016   Actual Clear Time: 12:50  
     
  Incident Headline: ADSL :[DURNESS]: MUX 301 : INCIDENT CANCELLED  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01971To Fo
 
  Duration: 0 days 00 hours 00 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[DURNESS]: MUX 301 : LOSS OF SERVICE : Reference 131 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 131   Issue : FINAL  
  Detected Date: 02/01/2016   Detected Time: 13:00  
  Start Date: 02/01/2016   Start Time: 12:50  
  Actual Clear Date: 02/01/2016   Actual Clear Time: 12:50  
     
  Incident Headline: ADSL :[DURNESS]: MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01971To Fo
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[DURNESS]: MUX 301 : LOSS OF SERVICE : Reference 131 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 131   Issue : 1  
  Detected Date: 02/01/2016   Detected Time: 13:00  
  Start Date: 02/01/2016   Start Time: 12:50  
  Anticipated Clear Date: 02/01/2016   Anticipated Clear Time: 17:00  
  Next Update Date: 02/01/2016   Next Update Time: 14:00  
     
  Incident Headline: ADSL :[DURNESS]: MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01971To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[NEWNHAM BRIDGE]: MUX 101 : INCIDENT CANCELLED : Reference 124 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 124   Issue : FINAL  
  Detected Date: 02/01/2016   Detected Time: 10:29  
  Start Date: 02/01/2016   Start Time: 10:19  
  Actual Clear Date: 02/01/2016   Actual Clear Time: 10:19  
     
  Incident Headline: ADSL :[NEWNHAM BRIDGE]: MUX 101 : INCIDENT CANCELLED  
     
  Incident Details: INCIDENT CANCELLED  
  Closure Details: Local power outage, no failure on the BT network BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01584
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[NEWNHAM BRIDGE]: MUX 101 : LOSS OF SERVICE : Reference 124 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 124   Issue : FINAL  
  Detected Date: 02/01/2016   Detected Time: 10:29  
  Start Date: 02/01/2016   Start Time: 10:19  
  Actual Clear Date: 02/01/2016   Actual Clear Time: 10:19  
     
  Incident Headline: ADSL :[NEWNHAM BRIDGE]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01584
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[NEWNHAM BRIDGE]: MUX 101 : LOSS OF SERVICE : Reference 123 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 123   Issue : FINAL  
  Detected Date: 02/01/2016   Detected Time: 10:29  
  Start Date: 02/01/2016   Start Time: 10:19  
  Actual Clear Date: 02/01/2016   Actual Clear Time: 10:19  
     
  Incident Headline: ADSL :[NEWNHAM BRIDGE]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01584
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[NEWNHAM BRIDGE]: MUX 101 : INCIDENT CANCELLED : Reference 123 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 123   Issue : FINAL  
  Detected Date: 02/01/2016   Detected Time: 10:29  
  Start Date: 02/01/2016   Start Time: 10:19  
  Actual Clear Date: 02/01/2016   Actual Clear Time: 10:19  
     
  Incident Headline: ADSL :[NEWNHAM BRIDGE]: MUX 101 : INCIDENT CANCELLED  
     
  Incident Details: INCIDENT CANCELLED

 
  Closure Details: Local power outage, no failure on the BT network BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01584
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[NEWNHAM BRIDGE]: MUX 101 : LOSS OF SERVICE : Reference 123 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 123   Issue : 1  
  Detected Date: 02/01/2016   Detected Time: 10:29  
  Start Date: 02/01/2016   Start Time: 10:19  
  Anticipated Clear Date: 02/01/2016   Anticipated Clear Time: 14:29  
  Next Update Date: 02/01/2016   Next Update Time: 11:29  
     
  Incident Headline: ADSL :[NEWNHAM BRIDGE]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01584
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[NEWNHAM BRIDGE]: MUX 101 : LOSS OF SERVICE : Reference 124 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 124   Issue : 1  
  Detected Date: 02/01/2016   Detected Time: 10:29  
  Start Date: 02/01/2016   Start Time: 10:19  
  Anticipated Clear Date: 02/01/2016   Anticipated Clear Time: 14:29  
  Next Update Date: 02/01/2016   Next Update Time: 11:29  
     
  Incident Headline: ADSL :[NEWNHAM BRIDGE]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01584
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Thursday, December 31, 2015

Broadband Incident Report : :[KINELLAR EXCHANGE BUILDING] MUX LINE CARD : LOSS OF SERVICE : Reference 60286 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 60286   Issue : 1  
  Detected Date: 31/12/2015   Detected Time: 14:22  
  Start Date: 31/12/2015   Start Time: 14:18  
  Anticipated Clear Date: 01/01/2016   Anticipated Clear Time: 14:22  
  Next Update Date: 01/01/2016   Next Update Time: 14:22  
     
  Incident Headline: :[KINELLAR EXCHANGE BUILDING] MUX LINE CARD : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01224
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[CASTLETOWN CAITHNESS HISTORIC]: MUX 102 : LOSS OF SERVICE : Reference 60191 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 60191   Issue : FINAL  
  Detected Date: 31/12/2015   Detected Time: 01:57  
  Start Date: 31/12/2015   Start Time: 01:46  
  Actual Clear Date: 31/12/2015   Actual Clear Time: 01:46  
     
  Incident Headline: ADSL :[CASTLETOWN CAITHNESS HISTORIC]: MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01847
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[CASTLETOWN CAITHNESS HISTORIC]: MUX 102 : LOSS OF SERVICE : Reference 60193 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 60193   Issue : FINAL  
  Detected Date: 31/12/2015   Detected Time: 01:57  
  Start Date: 31/12/2015   Start Time: 01:46  
  Actual Clear Date: 31/12/2015   Actual Clear Time: 01:46  
     
  Incident Headline: ADSL :[CASTLETOWN CAITHNESS HISTORIC]: MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01847
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[CASTLETOWN CAITHNESS HISTORIC]: MUX 102 : LOSS OF SERVICE : Reference 60193 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 60193   Issue : 1  
  Detected Date: 31/12/2015   Detected Time: 01:57  
  Start Date: 31/12/2015   Start Time: 01:46  
  Anticipated Clear Date: 31/12/2015   Anticipated Clear Time: 05:57  
  Next Update Date: 31/12/2015   Next Update Time: 02:57  
     
  Incident Headline: ADSL :[CASTLETOWN CAITHNESS HISTORIC]: MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01847
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.