Broadband Incident Report : : GAMLINGAY MUX 001 : LOSS OF SERVICE : Reference 24792 : Issue 5 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24792		Issue :	5
	Detected Date:	06/10/2007		Detected Time:	12:01
	Start Date:	06/10/2007		Start Time:	04:02
	Anticipated Clear Date:	06/10/2007		Anticipated Clear Time:	18:33
	Incident Headline:	: GAMLINGAY MUX 001 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Involved in cable failure, IMT24771.Cable has arrived on site. Second set of traffic management being established. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01767

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System Time Stamp: 06/10/2007 17:37

Broadband Incident Report : : GAMLINGAY MUX 001 : LOSS OF SERVICE : Reference 24792 : Issue 4 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24792		Issue :	4
	Detected Date:	06/10/2007		Detected Time:	12:01
	Start Date:	06/10/2007		Start Time:	04:02
	Anticipated Clear Date:	06/10/2007		Anticipated Clear Time:	17:14
	Incident Headline:	: GAMLINGAY MUX 001 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Involved in cable failure, IMT24771. Cable ordered. To be delivered to Sandy exchange. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01767

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System Time Stamp: 06/10/2007 16:17

Broadband Incident Report : : GAMLINGAY MUX 001 : LOSS OF SERVICE : Reference 24792 : Issue 3 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24792		Issue :	3
	Detected Date:	06/10/2007		Detected Time:	12:01
	Start Date:	06/10/2007		Start Time:	04:02
	Anticipated Clear Date:	06/10/2007		Anticipated Clear Time:	17:04
	Incident Headline:	: GAMLINGAY MUX 001 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Involved in cable failure, IMT24771.Cable ordered - en route from Bristol. Cable gang en route. TESS activated - eta 1800. Reroutes ongoing. Next management review 1630. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01767

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System Time Stamp: 06/10/2007 16:07

Broadband Incident Report : GAMLINGAY MUX 001 : LOSS OF SERVICE : Reference 24792 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24792		Issue :	2
	Detected Date:	06/10/2007		Detected Time:	12:01
	Start Date:	06/10/2007		Start Time:	04:02
	Anticipated Clear Date:	06/10/2007		Anticipated Clear Time:	16:01
	Incident Headline:	GAMLINGAY MUX 001 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer has been tasked to site. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01767

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System Time Stamp: 06/10/2007 12:25

Broadband Incident Report : GAMLINGAY MUX 001 : LOSS OF SERVICE : Reference 24792 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24792		Issue :	1
	Detected Date:	06/10/2007		Detected Time:	12:01
	Start Date:	06/10/2007		Start Time:	12:01
	Anticipated Clear Date:	06/10/2007		Anticipated Clear Time:	14:01
	Incident Headline:	GAMLINGAY MUX 001 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01767

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System Time Stamp: 06/10/2007 12:14

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW062754 Standard - (MID 8641019)

BT Wholesale - Broadband Planned Works

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05/10/2007 15:24
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Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW062754

Planned duration details:

Planned start: 29/10/2007 00:00

Planned finish: 29/10/2007 07:00

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

The Planned Engineering Work is required on the Broadband Nodes for a software upgrade. There will be an outage to End-Users of approximately 60 minutes within this period. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW062684 Standard - (MID 8638907)

BT Wholesale - Broadband Planned Works

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05/10/2007 10:36
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Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW062684

Planned duration details:

Planned start: 01/11/2007 00:01

Planned finish: 01/11/2007 02:00

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required to replace a BT Exchange system card which is running at risk. During this period there should be no loss of service to end-users. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW062702 Standard - (MID 8638437)

BT Wholesale - Broadband Planned Works

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05/10/2007 10:15
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Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW062702

Planned duration details:

Planned start: 30/10/2007 00:00

Planned finish: 30/10/2007 07:00

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

The Planned Engineering Work is required for completion of an upgrade. There will be an outage to End-Users of approximately 1 hour within this period. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW062705 Standard - (MID 8638046)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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05/10/2007 10:11
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Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW062705

Planned duration details:

Planned start: 29/10/2007 00:00

Planned finish: 29/10/2007 07:00

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

The Planned Engineering Work is required for completion of an upgrade. There will be an outage to End-Users of approximately 1 hour within this period. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW062700 Standard - (MID 8637603)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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05/10/2007 10:04
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Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW062700

Planned duration details:

Planned start: 26/10/2007 00:00

Planned finish: 26/10/2007 07:00

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

The Planned Engineering Work is required for completion of an upgrade. There will be an outage to End-Users of approximately 1 hour within this period. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

Broadband Incident Report : : SLOUGH MUX 002 : LOSS OF SERVICE : Reference 24640 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24640		Issue :	FINAL
	Detected Date:	04/10/2007		Detected Time:	17:28
	Start Date:	04/10/2007		Start Time:	17:28
	Actual Clear Date:	04/10/2007		Actual Clear Time:	18:34
	Incident Headline:	: SLOUGH MUX 002 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing a Card Reseat This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01753

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System Time Stamp: 04/10/2007 18:38

Broadband Incident Report : : SLOUGH MUX 002 : LOSS OF SERVICE : Reference 24640 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24640		Issue :	1
	Detected Date:	04/10/2007		Detected Time:	17:28
	Start Date:	04/10/2007		Start Time:	17:28
	Anticipated Clear Date:	04/10/2007		Anticipated Clear Time:	19:28
	Incident Headline:	: SLOUGH MUX 002 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01753

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System Time Stamp: 04/10/2007 17:41

Broadband Incident Report : : STONY STRATFORD MUX001 & MSAN301 : DEGRADED SERVICE : Reference 24630 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24630		Issue :	FINAL
	Detected Date:	04/10/2007		Detected Time:	15:16
	Start Date:	04/10/2007		Start Time:	15:16
	Actual Clear Date:	04/10/2007		Actual Clear Time:	17:20
	Incident Headline:	: STONY STRATFORD MUX001 & MSAN301 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a SELECT ONE OF THE OPTIONS BELOW ----------------------------------- Card Change This issue may have been due to SELECT ONE OF THE OPTIONS BELOW ----------------------------------- a Hardware Failure ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01908

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System Time Stamp: 04/10/2007 17:36

Broadband Incident Report : : STONY STRATFORD MUX001 & MSAN301 : DEGRADED SERVICE : Reference 24630 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24630		Issue :	2
	Detected Date:	04/10/2007		Detected Time:	15:16
	Start Date:	04/10/2007		Start Time:	15:16
	Anticipated Clear Date:	04/10/2007		Anticipated Clear Time:	17:25
	Incident Headline:	: STONY STRATFORD MUX001 & MSAN301 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing slow throughput.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: SELECT ONE OF THE OPTIONS BELOW ----------------------------------- A Field Maintenance Officer is now on site. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01908

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System Time Stamp: 04/10/2007 16:31

Broadband Incident Report : : STONY STRATFORD MUX001 301 : DEGRADED SERVICE : Reference 24630 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24630		Issue :	1
	Detected Date:	04/10/2007		Detected Time:	15:16
	Start Date:	04/10/2007		Start Time:	15:16
	Anticipated Clear Date:	04/10/2007		Anticipated Clear Time:	17:16
	Incident Headline:	: STONY STRATFORD MUX001 301 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing slow throughput.
	Progress Details:	Engineers are making progress towards full restoration of Service. SELECT ONE OF THE OPTIONS BELOW ----------------------------------- Details of affected end users can be found on Broadband Customer Reporting. or Due to the nature of this incident we are currently unable to identify any affected End Users. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01908

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System Time Stamp: 04/10/2007 15:29

Broadband Incident Report : TOWCESTER MUX 303 & SILVERSTONE MUX 101 : LOSS OF SERVICE : Reference 24580 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24580		Issue :	FINAL
	Detected Date:	04/10/2007		Detected Time:	06:05
	Start Date:	04/10/2007		Start Time:	06:04
	Actual Clear Date:	04/10/2007		Actual Clear Time:	12:33
	Incident Headline:	TOWCESTER MUX 303 & SILVERSTONE MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of ADSL Service.
	Progress Details:	Service has been restored. This issue may have been due to an Equipment Failure ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01327

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System Time Stamp: 04/10/2007 12:52

Broadband Incident Report : TOWCESTER MUX 303 & SILVERSTONE MUX 101 : LOSS OF SERVICE : Reference 24580 : Issue 7 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24580		Issue :	7
	Detected Date:	04/10/2007		Detected Time:	06:05
	Start Date:	04/10/2007		Start Time:	06:04
	Anticipated Clear Date:	04/10/2007		Anticipated Clear Time:	13:31
	Incident Headline:	TOWCESTER MUX 303 & SILVERSTONE MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A software engineer is now on site. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01327

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System Time Stamp: 04/10/2007 12:34

Broadband Incident Report : TOWCESTER MUX 303 & SILVERSTONE MUX 101 : LOSS OF SERVICE : Reference 24580 : Issue 6 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24580		Issue :	6
	Detected Date:	04/10/2007		Detected Time:	06:05
	Start Date:	04/10/2007		Start Time:	06:04
	Anticipated Clear Date:	04/10/2007		Anticipated Clear Time:	12:50
	Incident Headline:	TOWCESTER MUX 303 & SILVERSTONE MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: A software engineer has been sent to site. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01327

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System Time Stamp: 04/10/2007 11:48

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW062072 Standard - (MID 8629570)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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04/10/2007 10:12
-----------------------------------------------------------------------------------------------------

Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW062072

Planned duration details:

Planned start: 30/10/2007 00:00

Planned finish: 30/10/2007 06:00

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

***EMERGENCY PEW*** The Planned Engineering Work is required on the Broadband Nodes for deployment of Test Access Matrix equipment. There will be an outage to End-Users of approximately 15 minutes within this period. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW062545 Standard - (MID 8629372)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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04/10/2007 10:06
-----------------------------------------------------------------------------------------------------

Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW062545

Planned duration details:

Planned start: 27/10/2007 22:00

Planned finish: 27/10/2007 23:00

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required to repair damaged network infrastructure. There will be an outage of approximately 60 minutes to end-users. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

Broadband Incident Report : TOWCESTER MUX 303 & SILVERSTONE MUX 101 : LOSS OF SERVICE : Reference 24580 : Issue 5 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24580		Issue :	5
	Detected Date:	04/10/2007		Detected Time:	06:05
	Start Date:	04/10/2007		Start Time:	06:04
	Anticipated Clear Date:	04/10/2007		Anticipated Clear Time:	11:00
	Incident Headline:	TOWCESTER MUX 303 & SILVERSTONE MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may be experiencing a loss of ADSL Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: BT has engaged its software engineers to carry out further diagnostics. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01327

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System Time Stamp: 04/10/2007 10:03

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW062322 Standard - (MID 8629131)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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Please direct any queries regarding this email to your Account Manager.
04/10/2007 10:02
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Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW062322

Planned duration details:

Planned start: 26/10/2007 22:00

Planned finish: 26/10/2007 23:00

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required to repair damaged network infrastructure. There will be an outage of approximately 60 minutes to end-users. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
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