Wednesday, March 20, 2019

BT Wholesale - O/M30488700 - SE Planned Network Change Notification PW521064 04/04/19 01:00

BT Wholesale UK Networks Change Management - Planned Network Change notification


PW Reference: PW521064
Location:FALKIRK TE
Summary:PTO to locate loss on fibre
Start: 04/04/19 01:00
End:04/04/19 06:00
Maximum expected Downtime: 0 Days 5 Hours 0Minutes

This is to notify you that a Change is required to be carried out on BT's UK Network.
Your impacted services are available via WCR.
(This could take up to 48 hours to be available)

We've found a problem in our core network, so we need to make some changes to a fibre cable at FALKIRK TE. Your service outage is expected to be up to 5 hours. This will be between 01:00 and 06:00.

***Please read carefully***
This notification is being sent from irams@bt.com which is an un-monitored automated system email account, please do not respond using this address.
British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.





T203

Sunday, March 17, 2019

20CN & 21CN Systems - Planned Outage - 22:00 Saturday 16th March 2019 until 04:00 Sunday 17th March 2019 - HD112812 - Service Restored

bt wholesale

20CN & 21CN Systems

Planned Outage - Service Restored

Hello,


You'll be pleased to know that we've finished working on 20cn & 21cn Systems.

 

We're sorry if this caused you any trouble during this necessary outage.


If you are still having problems using these systems then please clear your cache and cookies, close and re-open all internet browsers and try again.


If this still doesn't work you can call us on 08007835639 option 1 or email us on
broadband.eco.admin@bt.com.


If you'd rather not receive any more emails from us then please click
here.


Thanks
,

 

Michael Gauterin

Director Service Operations

BTWholesale Customer Service

Telephone: 0800 783 5639 option 1

broadband.eco.admin@bt.com

 

Web: www.btwholesale.com

BT Wholesale is a world-class enabler of converged network solutions

 

British Telecommunications plc
Registered Office: 81 Newgate St, LondonEC1A 7AJ
Registered in England No: 1800000

This electronic message contains information from British Telecommunications plc which may be privileged and confidential.
The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or email (to the number or address above) immediately. Activity and use of the British Telecommunications plc email system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

 

BT Wholesale