Saturday, July 7, 2007

Broadband Incident Report : : MELTON MOWBRAY MUX 102 : LOSS OF SERVICE : Reference 16648 : Issue 3 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16648   Issue : 3  
  Detected Date: 07/07/2007   Detected Time: 21:53  
  Start Date: 07/07/2007   Start Time: 21:51  
  Anticipated Clear Date: 08/07/2007   Anticipated Clear Time: 02:00  
     
  Incident Headline: : MELTON MOWBRAY MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

Spares ordered being couriered to site

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
01664
 
     

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System Time Stamp: 07/07/2007 23:50

Broadband Incident Report : MELTON MOWBRAY MUX 102 : LOSS OF SERVICE : Reference 16648 : Issue 2 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16648   Issue : 2  
  Detected Date: 07/07/2007   Detected Time: 21:53  
  Start Date: 07/07/2007   Start Time: 21:51  
  Anticipated Clear Date: 07/07/2007   Anticipated Clear Time: 23:51  
     
  Incident Headline: MELTON MOWBRAY MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: BT is making progress towards full restoration of Service.


Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
01664
 
     

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System Time Stamp: 07/07/2007 22:25

Broadband Incident Report : MELTON MOWBRAY MUX 102 : LOSS OF SERVICE : Reference 16648 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16648   Issue : 1  
  Detected Date: 07/07/2007   Detected Time: 21:53  
  Start Date: 07/07/2007   Start Time: 21:51  
  Anticipated Clear Date: 07/07/2007   Anticipated Clear Time: 23:51  
     
  Incident Headline: MELTON MOWBRAY MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: Engineers are making progress towards full restoration of Service.

Details of affected end users can be found on Broadband Customer Reporting.

Further updates will be provided as soon as possible.


 
  Dialling Codes Affected:
01664
 
     

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System Time Stamp: 07/07/2007 22:08

Broadband Incident Report : : BALHAM MUX 102 : LOSS OF SERVICE : Reference 16596 : Issue FINAL :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16596   Issue : FINAL  
  Detected Date: 06/07/2007   Detected Time: 17:20  
  Start Date: 06/07/2007   Start Time: 17:20  
  Actual Clear Date: 07/07/2007   Actual Clear Time: 00:10  
     
  Incident Headline: : BALHAM MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored
BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
02080203133020814102081770208244
02082650208333020835502083780208488
02085160208672020868202086960208767
0208772020867202086820208696
 
     

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System Time Stamp: 07/07/2007 00:23

Friday, July 6, 2007

Broadband Incident Report : : BALHAM MUX 102 : LOSS OF SERVICE : Reference 16596 : Issue 4 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16596   Issue : 4  
  Detected Date: 06/07/2007   Detected Time: 17:20  
  Start Date: 06/07/2007   Start Time: 17:20  
  Anticipated Clear Date: 06/07/2007   Anticipated Clear Time: 22:53  
     
  Incident Headline: : BALHAM MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

A Field Maintenance Officer is completing further diagnostics.
Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
02080203133020814102081770208244
02082650208333020835502083780208488
02085160208672020868202086960208767
0208772020867202086820208696
 
     

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System Time Stamp: 06/07/2007 21:58

Broadband Incident Report : : BALHAM MUX 102 : LOSS OF SERVICE : Reference 16596 : Issue 3 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16596   Issue : 3  
  Detected Date: 06/07/2007   Detected Time: 17:20  
  Start Date: 06/07/2007   Start Time: 17:20  
  Anticipated Clear Date: 06/07/2007   Anticipated Clear Time: 22:24  
     
  Incident Headline: : BALHAM MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

A Field Maintenance Officer is now on site.

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
02080203133020814102081770208244
02082650208333020835502083780208488
02085160208672020868202086960208767
0208772020867202086820208696
 
     

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System Time Stamp: 06/07/2007 21:28

Broadband Incident Report : : BALHAM MUX 102 : LOSS OF SERVICE : Reference 16596 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16596   Issue : 2  
  Detected Date: 06/07/2007   Detected Time: 17:20  
  Start Date: 06/07/2007   Start Time: 17:20  
  Anticipated Clear Date: 06/07/2007   Anticipated Clear Time: 20:17  
     
  Incident Headline: : BALHAM MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

SELECT ONE OF THE OPTIONS BELOW
-----------------------------------
A Field Maintenance Officer is now en route to site.
Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
02080203133020814102081770208244
02082650208333020835502083780208488
02085160208672020868202086960208767
0208772020867202086820208696
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 06/07/2007 19:20

Broadband Incident Report : : BALHAM MUX 102 : LOSS OF SERVICE : Reference 16596 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16596   Issue : 1  
  Detected Date: 06/07/2007   Detected Time: 17:20  
  Start Date: 06/07/2007   Start Time: 17:20  
  Anticipated Clear Date: 06/07/2007   Anticipated Clear Time: 19:20  
     
  Incident Headline: : BALHAM MUX 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

A Field Maintenance Officer has been tasked to site.
Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
02080203133020814102081770208244
02082650208333020835502083780208488
02085160208672020868202086960208767
0208772020867202086820208696
 
     

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System Time Stamp: 06/07/2007 17:42

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW056956 Emergency - (MID 7244617)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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06/07/2007 08:42
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Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW056956

Planned duration details:

Planned start: 07/07/2007 05:30

Planned finish: 07/07/2007 07:30

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

***EMERGENCY***This Planned Engineering Work is required to replace a BT Exchange system card which is running at risk. There will be an outage of approximately 10 minutes to end-users within this period. Details of your End Users affected are available on Broadband Customer Reporting.


British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.


Thursday, July 5, 2007

Broadband Incident Report : : TRUMPINGTON MUX 101 : DEGRADED SERVICE : Reference 16520 : Issue FINAL :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16520   Issue : FINAL  
  Detected Date: 05/07/2007   Detected Time: 16:57  
  Start Date: 05/07/2007   Start Time: 16:57  
  Actual Clear Date: 05/07/2007   Actual Clear Time: 20:10  
     
  Incident Headline: : TRUMPINGTON MUX 101 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.





 
  Progress Details: Service has been restored by completing a

Card Reseat

This issue may have been due to

a Hardware Failure


BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01223
 
     

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System Time Stamp: 05/07/2007 20:18

Broadband Incident Report : : TRUMPINGTON MUX 101 : DEGRADED SERVICE : Reference 16520 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16520   Issue : 3  
  Detected Date: 05/07/2007   Detected Time: 16:57  
  Start Date: 05/07/2007   Start Time: 16:57  
  Anticipated Clear Date: 05/07/2007   Anticipated Clear Time: 21:20  
     
  Incident Headline: : TRUMPINGTON MUX 101 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing slow throughput.


 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

A Field Maintenance Officer has been tasked to site.


Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
01223
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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System Time Stamp: 05/07/2007 19:29

Broadband Incident Report : : TRUMPINGTON MUX 101 : DEGRADED SERVICE : Reference 16520 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16520   Issue : 2  
  Detected Date: 05/07/2007   Detected Time: 16:57  
  Start Date: 05/07/2007   Start Time: 16:57  
  Anticipated Clear Date: 05/07/2007   Anticipated Clear Time: 19:30  
     
  Incident Headline: : TRUMPINGTON MUX 101 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: BT is making progress towards full restoration of Service.

BT ENGINEER en-route to site
Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
01223
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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System Time Stamp: 05/07/2007 18:37

Broadband Incident Report : : TRUMPINGTON MUX 101 : DEGRADED SERVICE : Reference 16520 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16520   Issue : 1  
  Detected Date: 05/07/2007   Detected Time: 16:57  
  Start Date: 05/07/2007   Start Time: 16:57  
  Anticipated Clear Date: 05/07/2007   Anticipated Clear Time: 19:57  
     
  Incident Headline: : TRUMPINGTON MUX 101 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing slow throughput.





 
  Progress Details: Engineers are making progress towards full restoration of Service.

Details of affected end users can be found on Broadband Customer Reporting.

Further updates will be provided as soon as possible.


 
  Dialling Codes Affected:
01223
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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System Time Stamp: 05/07/2007 17:08

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW056910 Emergency - (MID 7239441)

BT Wholesale - Broadband Planned Works

-----------------------------------------------------------------------------------------------------
PEW Manager - Automatic Mailer
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Please direct any queries regarding this email to your Account Manager.
05/07/2007 15:09
-----------------------------------------------------------------------------------------------------

Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW056910

Planned duration details:

Planned start: 06/07/2007 02:00

Planned finish: 06/07/2007 05:00

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

***EMERGENCY***This Planned Engineering Work is required to replace a BT Exchange system card which is running at risk. During this period there should be no loss of service. Details of your End Users affected are available on Broadband Customer Reporting.


British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.


BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW055021 Standard - (MID 7238197)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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Please direct any queries regarding this email to your Account Manager.
05/07/2007 12:38
-----------------------------------------------------------------------------------------------------

Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW055021

Planned duration details:

Planned start: 19/07/2007 02:00

Planned finish: 19/07/2007 04:00

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required to replace a BT Exchange system card which is running at risk. There will be an outage of approximately 10 minutes to end-users within this period. Details of your End Users affected are available on Broadband Customer Reporting.


British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.


BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW056696 Emergency - (MID 7237525)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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Please direct any queries regarding this email to your Account Manager.
05/07/2007 11:31
-----------------------------------------------------------------------------------------------------

Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW056696

Planned duration details:

Planned start: 10/07/2007 01:00

Planned finish: 10/07/2007 03:00

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

***EMERGENCY***The Planned Engineering Work is required on the Broadband Nodes for completion of a fault investigation. There will be an outage to End-Users of approximately 60 minutes within this period. Details of your End Users affected are available on Broadband Customer Reporting.


British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.


BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW055722 Standard - (MID 7237085)

BT Wholesale - Broadband Planned Works

-----------------------------------------------------------------------------------------------------
PEW Manager - Automatic Mailer
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Please direct any queries regarding this email to your Account Manager.
05/07/2007 10:56
-----------------------------------------------------------------------------------------------------

Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW055722

Planned duration details:

Planned start: 06/07/2007 06:15

Planned finish: 06/07/2007 07:30

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

***EMERGENCY***This Planned Engineering Work is required on the Broadband Nodes to move the Virtual Path. There will be an outage to End-Users of approximately 1 minute within this period. Details of your End Users affected are available on Broadband Customer Reporting.


British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.


Wednesday, July 4, 2007

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW055023 Standard - (MID 7229632)

BT Wholesale - Broadband Planned Works

-----------------------------------------------------------------------------------------------------
PEW Manager - Automatic Mailer
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Please direct any queries regarding this email to your Account Manager.
04/07/2007 14:19
-----------------------------------------------------------------------------------------------------

Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW055023

Planned duration details:

Planned start: 18/07/2007 02:30

Planned finish: 18/07/2007 04:30

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required to replace a BT Exchange system card which is running at risk. There will be an outage of approximately 5 minutes to end-users within this period. Details of your End Users affected are available on Broadband Customer Reporting.


British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.


Tuesday, July 3, 2007

Broadband Incident Report : : CALVERHALL MUX 101 : LOSS OF SERVICE : Reference 16282 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16282   Issue : FINAL  
  Detected Date: 03/07/2007   Detected Time: 13:33  
  Start Date: 03/07/2007   Start Time: 13:33  
  Actual Clear Date: 03/07/2007   Actual Clear Time: 15:09  
     
  Incident Headline: : CALVERHALL MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: Service has been restored by completing a

Card Change
This issue may have been due to a transmission failure.



BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01948
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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System Time Stamp: 03/07/2007 15:16

Broadband Incident Report : CALVERHALL MUX 101 : LOSS OF SERVICE : Reference 16282 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16282   Issue : 1  
  Detected Date: 03/07/2007   Detected Time: 13:33  
  Start Date: 03/07/2007   Start Time: 13:33  
  Anticipated Clear Date: 03/07/2007   Anticipated Clear Time: 15:33  
     
  Incident Headline: CALVERHALL MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing a loss of ADSL Service.




 
  Progress Details: Engineers are making progress towards full restoration of Service.

Details of affected end users can be found on Broadband Customer Reporting.

Further updates will be provided as soon as possible.


 
  Dialling Codes Affected:
01948
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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System Time Stamp: 03/07/2007 13:43

Broadband Incident Report : CALVERHALL MUX 101 : LOSS OF SERVICE : Reference 16238 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 16238   Issue : FINAL  
  Detected Date: 03/07/2007   Detected Time: 09:20  
  Start Date: 03/07/2007   Start Time: 09:20  
  Actual Clear Date: 03/07/2007   Actual Clear Time: 09:42  
     
  Incident Headline: CALVERHALL MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced slow throughput.


 
  Progress Details: Service has been restored.
This issue may have been due to

an Equipment Failure

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01948
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 03/07/2007 10:36