Saturday, June 4, 2016

Broadband Incident Report : ADSL :[HAMPTON HEATH]: MUX 101 : LOSS OF SERVICE : Reference 26808 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26808   Issue : FINAL  
  Detected Date: 04/06/2016   Detected Time: 12:41  
  Start Date: 04/06/2016   Start Time: 12:31  
  Actual Clear Date: 04/06/2016   Actual Clear Time: 12:31  
     
  Incident Headline: ADSL :[HAMPTON HEATH]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Loss of internet services for 156 Broadband customers.  
  Closure Details: Incident cancelled as duplicate of IMT26807/16. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01948
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[HAMPTON HEATH]: MUX 101 : LOSS OF SERVICE : Reference 26807 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26807   Issue : FINAL  
  Detected Date: 04/06/2016   Detected Time: 12:41  
  Start Date: 04/06/2016   Start Time: 12:31  
  Actual Clear Date: 04/06/2016   Actual Clear Time: 12:31  
     
  Incident Headline: ADSL :[HAMPTON HEATH]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01948
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[HAMPTON HEATH]: MUX 101 : LOSS OF SERVICE : Reference 26809 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26809   Issue : FINAL  
  Detected Date: 04/06/2016   Detected Time: 12:41  
  Start Date: 04/06/2016   Start Time: 12:31  
  Actual Clear Date: 04/06/2016   Actual Clear Time: 12:31  
     
  Incident Headline: ADSL :[HAMPTON HEATH]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01948
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[HAMPTON HEATH]: MUX 101 : LOSS OF SERVICE : Reference 26807 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26807   Issue : 1  
  Detected Date: 04/06/2016   Detected Time: 12:41  
  Start Date: 04/06/2016   Start Time: 12:31  
  Anticipated Clear Date: 04/06/2016   Anticipated Clear Time: 16:41  
  Next Update Date: 04/06/2016   Next Update Time: 13:41  
     
  Incident Headline: ADSL :[HAMPTON HEATH]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01948
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[HAMPTON HEATH]: MUX 101 : LOSS OF SERVICE : Reference 26809 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26809   Issue : 1  
  Detected Date: 04/06/2016   Detected Time: 12:41  
  Start Date: 04/06/2016   Start Time: 12:31  
  Anticipated Clear Date: 04/06/2016   Anticipated Clear Time: 16:41  
  Next Update Date: 04/06/2016   Next Update Time: 13:41  
     
  Incident Headline: ADSL :[HAMPTON HEATH]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01948
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[HAMPTON HEATH]: MUX 101 : LOSS OF SERVICE : Reference 26808 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26808   Issue : 1  
  Detected Date: 04/06/2016   Detected Time: 12:41  
  Start Date: 04/06/2016   Start Time: 12:31  
  Anticipated Clear Date: 04/06/2016   Anticipated Clear Time: 16:41  
  Next Update Date: 04/06/2016   Next Update Time: 13:41  
     
  Incident Headline: ADSL :[HAMPTON HEATH]: MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01948
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Tuesday, May 31, 2016

Broadband Incident Report : :[RUFFORTH YORK] MUX LINE CARD : LOSS OF SERVICE : Reference 26149 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26149   Issue : FINAL  
  Detected Date: 31/05/2016   Detected Time: 19:35  
  Start Date: 31/05/2016   Start Time: 19:25  
  Actual Clear Date: 31/05/2016   Actual Clear Time: 19:47  
     
  Incident Headline: :[RUFFORTH YORK] MUX LINE CARD : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Closure Details: Service has been restored. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01904 To Fo
 
  Duration: 0 days 00 hours 22 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[RUFFORTH YORK]: MUX 001 : LOSS OF SERVICE : Reference 26146 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26146   Issue : FINAL  
  Detected Date: 31/05/2016   Detected Time: 19:33  
  Start Date: 31/05/2016   Start Time: 19:23  
  Actual Clear Date: 31/05/2016   Actual Clear Time: 19:23  
     
  Incident Headline: ADSL :[RUFFORTH YORK]: MUX 001 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01904
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[RUFFORTH YORK]: MUX 001 : LOSS OF SERVICE : Reference 26147 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26147   Issue : FINAL  
  Detected Date: 31/05/2016   Detected Time: 19:33  
  Start Date: 31/05/2016   Start Time: 19:23  
  Actual Clear Date: 31/05/2016   Actual Clear Time: 19:23  
     
  Incident Headline: ADSL :[RUFFORTH YORK]: MUX 001 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01904
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[RUFFORTH YORK]: MUX 301 : LOSS OF SERVICE : Reference 26148 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26148   Issue : FINAL  
  Detected Date: 31/05/2016   Detected Time: 19:33  
  Start Date: 31/05/2016   Start Time: 19:23  
  Actual Clear Date: 31/05/2016   Actual Clear Time: 19:23  
     
  Incident Headline: ADSL :[RUFFORTH YORK]: MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband services may have experienced a degraded service  
  Closure Details: Local power outage, no failure on the BT network. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01904 To Fo
 
  Duration: 0 days 00 hours 00 minutes  
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : :[RUFFORTH YORK] MUX LINE CARD : LOSS OF SERVICE : Reference 26149 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26149   Issue : 1  
  Detected Date: 31/05/2016   Detected Time: 19:35  
  Start Date: 31/05/2016   Start Time: 19:25  
  Anticipated Clear Date: 01/06/2016   Anticipated Clear Time: 19:35  
  Next Update Date: 01/06/2016   Next Update Time: 19:35  
     
  Incident Headline: :[RUFFORTH YORK] MUX LINE CARD : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01904 To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[RUFFORTH YORK]: MUX 001 : LOSS OF SERVICE : Reference 26146 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26146   Issue : 1  
  Detected Date: 31/05/2016   Detected Time: 19:33  
  Start Date: 31/05/2016   Start Time: 19:23  
  Anticipated Clear Date: 31/05/2016   Anticipated Clear Time: 23:33  
  Next Update Date: 31/05/2016   Next Update Time: 20:33  
     
  Incident Headline: ADSL :[RUFFORTH YORK]: MUX 001 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01904
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

Broadband Incident Report : ADSL :[RUFFORTH YORK]: MUX 301 : LOSS OF SERVICE : Reference 26148 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 26148   Issue : 1  
  Detected Date: 31/05/2016   Detected Time: 19:33  
  Start Date: 31/05/2016   Start Time: 19:23  
  Anticipated Clear Date: 31/05/2016   Anticipated Clear Time: 23:33  
  Next Update Date: 31/05/2016   Next Update Time: 20:33  
     
  Incident Headline: ADSL :[RUFFORTH YORK]: MUX 301 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

FOR A FULL LIST OF affected circuits, please LOG INTO BBCR, navigate TO THE MSO Fault Search report AND enter THE MSO reference NUMBER above.

https://www.btwholesale.com/pages/static/Applications/Orders_and_Faults/Broadband_Customer_Reporting/index.htm
 
  Progress Details: Initial diagnostics taking place.  
  Dialling Codes Affected:
01904 To Fo
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.