AAISP BT Incident Reports & Planned Work: 2007-11-18

Saturday, November 24, 2007

Broadband Incident Report : : NORTHWOOD MUX 102 : LOSS OF SERVICE : Reference 29338 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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BT Wholesale - Broadband Incident Report

Please read the following incident report as it could have an impact on some of your end users

BT Incident Reference:

29338

Issue :

FINAL

Detected Date:

24/11/2007

Detected Time:

21:31

Start Date:

24/11/2007

Start Time:

21:31

Actual Clear Date:

24/11/2007

Actual Clear Time:

22:25

Incident Headline:

: NORTHWOOD MUX 102 : LOSS OF SERVICE

Incident Details:

Some of your Broadband End Users may have experienced slow throughput.

Progress Details:

Service has been restored
BT regrets any inconvenience this may have caused.

Dialling Codes Affected:

01923

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Incident Manager - Automatic Mailer.
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System Time Stamp: 24/11/2007 22:34

Broadband Incident Report : : NORTHWOOD MUX 102 : LOSS OF SERVICE : Reference 29338 : Issue 1 :

BT Wholesale - Broadband Incident Report

Please read the following incident report as it could have an impact on some of your end users

BT Incident Reference:

29338

Issue :

Detected Date:

24/11/2007

Detected Time:

21:31

Start Date:

24/11/2007

Start Time:

21:31

Anticipated Clear Date:

24/11/2007

Anticipated Clear Time:

23:31

Incident Headline:

: NORTHWOOD MUX 102 : LOSS OF SERVICE

Incident Details:

Some of your Broadband End Users may be experiencing a loss of ADSL Service.

Progress Details:

Engineers are making progress towards full restoration of Service.
Further updates will be provided as soon as possible.

Dialling Codes Affected:

01923

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System Time Stamp: 24/11/2007 21:48

Broadband Incident Report : : TAUNTON MUX 101 : PARTIAL LOSS OF SERVICE : Reference 29309 : Issue FINAL :

BT Wholesale - Broadband Incident Report

Please read the following incident report as it could have an impact on some of your end users

BT Incident Reference:

29309

Issue :

FINAL

Detected Date:

24/11/2007

Detected Time:

09:56

Start Date:

24/11/2007

Start Time:

09:56

Actual Clear Date:

24/11/2007

Actual Clear Time:

13:20

Incident Headline:

: TAUNTON MUX 101 : PARTIAL LOSS OF SERVICE

Incident Details:

Some of your Broadband End Users may have experienced a loss of ADSL Service.

Progress Details:

Service has been restored by completing a power cycle of the controller card.

BT regrets any inconvenience this may have caused.

Dialling Codes Affected:

01752

01823

01935

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Incident Manager - Automatic Mailer.
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System Time Stamp: 24/11/2007 14:07

Broadband Incident Report : : TAUNTON MUX 101 : PARTIAL LOSS OF SERVICE : Reference 29309 : Issue 4 :

BT Wholesale - Broadband Incident Report

Please read the following incident report as it could have an impact on some of your end users

BT Incident Reference:

29309

Issue :

Detected Date:

24/11/2007

Detected Time:

09:56

Start Date:

24/11/2007

Start Time:

09:56

Anticipated Clear Date:

24/11/2007

Anticipated Clear Time:

13:27

Incident Headline:

: TAUNTON MUX 101 : PARTIAL LOSS OF SERVICE

Incident Details:

Some of your Broadband End Users may be experiencing a loss of ADSL Service.

Progress Details:

BT is making progress towards full restoration of Service.

Latest Update:

A Field Maintenance Officer is now on site investigating further.

Further updates will be provided as soon as possible.

Dialling Codes Affected:

01752

01823

01935

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Incident Manager - Automatic Mailer.
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System Time Stamp: 24/11/2007 12:34

Broadband Incident Report : : TAUNTON MUX 101 : PARTIAL LOSS OF SERVICE : Reference 29309 : Issue 3 :

BT Wholesale - Broadband Incident Report

Please read the following incident report as it could have an impact on some of your end users

BT Incident Reference:

29309

Issue :

Detected Date:

24/11/2007

Detected Time:

09:56

Start Date:

24/11/2007

Start Time:

09:56

Anticipated Clear Date:

24/11/2007

Anticipated Clear Time:

12:29

Incident Headline:

: TAUNTON MUX 101 : PARTIAL LOSS OF SERVICE

Incident Details:

Some of your Broadband End Users may be experiencing a loss of ADSL Service.

Progress Details:

BT is making progress towards full restoration of Service.

Latest Update:

A Field Maintenance Officer is now on site.

Further updates will be provided as soon as possible.

Dialling Codes Affected:

01752

01823

01935

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Incident Manager - Automatic Mailer.
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System Time Stamp: 24/11/2007 11:51

Broadband Incident Report : : TAUNTON MUX 101 : PARTIAL LOSS OF SERVICE : Reference 29309 : Issue 2 :

BT Wholesale - Broadband Incident Report

Please read the following incident report as it could have an impact on some of your end users

BT Incident Reference:

29309

Issue :

Detected Date:

24/11/2007

Detected Time:

09:56

Start Date:

24/11/2007

Start Time:

09:56

Anticipated Clear Date:

24/11/2007

Anticipated Clear Time:

11:56

Incident Headline:

: TAUNTON MUX 101 : PARTIAL LOSS OF SERVICE

Incident Details:

Some of your Broadband End Users may be experiencing a loss of ADSL Service.

Progress Details:

BT is making progress towards full restoration of Service.

Latest Update:

A Field Maintenance Officer has been tasked to site.

Further updates will be provided as soon as possible.

Dialling Codes Affected:

01752

01823

01935

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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System Time Stamp: 24/11/2007 10:50

Broadband Incident Report : : TAUNTON MUX 101 : PARTIAL LOSS OF SERVICE : Reference 29309 : Issue 1 :

BT Wholesale - Broadband Incident Report

Please read the following incident report as it could have an impact on some of your end users

BT Incident Reference:

29309

Issue :

Detected Date:

24/11/2007

Detected Time:

09:56

Start Date:

24/11/2007

Start Time:

09:56

Anticipated Clear Date:

24/11/2007

Anticipated Clear Time:

11:56

Incident Headline:

: TAUNTON MUX 101 : PARTIAL LOSS OF SERVICE

Incident Details:

Some of your Broadband End Users may be experiencing a loss of ADSL Service.

Progress Details:

Engineers are making progress towards full restoration of Service.

Further updates will be provided as soon as possible.

Dialling Codes Affected:

01752

01823

01935

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System Time Stamp: 24/11/2007 10:26

Broadband Incident Report : : POTTON MUX 001 : INCIDENT CANCELLED : Reference 29263 : Issue FINAL :

BT Wholesale - Broadband Incident Report

Please read the following incident report as it could have an impact on some of your end users

BT Incident Reference:

29263

Issue :

FINAL

Detected Date:

23/11/2007

Detected Time:

23:41

Start Date:

23/11/2007

Start Time:

23:40

Actual Clear Date:

23/11/2007

Actual Clear Time:

23:40

Incident Headline:

: POTTON MUX 001 : INCIDENT CANCELLED

Incident Details:

Earlier today an Incident was declared where we informed you that some of your Broadband End Users might have experienced a loss or slow throughput of ADSL Service. After further investigation there is no incident to report.

Progress Details:

BT regrets any inconvenience this may have caused.

Dialling Codes Affected:

01767

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System Time Stamp: 24/11/2007 00:22

Friday, November 23, 2007

Broadband Incident Report : : POTTON MUX 001 : LOSS OF SERVICE : Reference 29263 : Issue 1 :

BT Wholesale - Broadband Incident Report

Please read the following incident report as it could have an impact on some of your end users

BT Incident Reference:

29263

Issue :

Detected Date:

23/11/2007

Detected Time:

23:41

Start Date:

23/11/2007

Start Time:

23:40

Anticipated Clear Date:

24/11/2007

Anticipated Clear Time:

01:40

Incident Headline:

: POTTON MUX 001 : LOSS OF SERVICE

Incident Details:

Some of your Broadband End Users may be experiencing a loss of ADSL Service.

Progress Details:

Engineers are making progress towards full restoration of Service.
Further updates will be provided as soon as possible.

Dialling Codes Affected:

01767

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System Time Stamp: 23/11/2007 23:54

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW066296 Emergency - (MID 9206041)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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23/11/2007 15:49
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Dear Customer

This communication is to notify you that Planned Engineering Work is required to be carried out on BT Wholesale's Broadband Network

The work involved is necessary; please see statement of work for End User outage.

BT PEW Reference No: PW066296

Planned duration details:

Planned start: 26/11/2007 00:01

Planned finish: 26/11/2007 06:00

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

The Planned Engineering Work is required for completion of a DSLAM upgrade. There will be an outage to End-Users of approximately 1 hour within this period. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW066272 Standard - (MID 9205424)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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23/11/2007 14:38
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BT PEW Reference No: PW066272

Planned duration details:

Planned start: 12/12/2007 01:00

Planned finish: 12/12/2007 02:30

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required to replace a BT Exchange system card which is running at risk. There will be an outage of approximately 1 hour 30 minutes to end-users within this period. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW065683 Standard - (MID 9205149)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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23/11/2007 14:32
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BT PEW Reference No: PW065683

Planned duration details:

Planned start: 10/12/2007 00:01

Planned finish: 10/12/2007 03:00

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required to replace a BT Exchange system card which is running at risk. There will be an outage of approximately 3 hours to end-users within this period. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW066107 Standard - (MID 9204712)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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23/11/2007 13:32
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BT PEW Reference No: PW066107

Planned duration details:

Planned start: 09/12/2007 02:35

Planned finish: 09/12/2007 04:05

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required to repair damaged network infrastructure. There will be an outage of approximately 1 hour 30 minutes to end-users. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW066083 Standard - (MID 9204071)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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23/11/2007 12:04
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BT PEW Reference No: PW066083

Planned duration details:

Planned start: 09/12/2007 01:05

Planned finish: 09/12/2007 02:35

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required to repair damaged network infrastructure. There will be an outage of approximately 1 hour and 30 minutes to end-users. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW066076 Standard - (MID 9203893)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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23/11/2007 12:00
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BT PEW Reference No: PW066076

Planned duration details:

Planned start: 09/12/2007 04:05

Planned finish: 09/12/2007 05:35

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required to repair damaged network infrastructure. There will be an outage of approximately 1 hour and 30 minutes to end-users. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW065871 Standard - (MID 9203380)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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23/11/2007 11:37
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BT PEW Reference No: PW065871

Planned duration details:

Planned start: 08/12/2007 01:00

Planned finish: 08/12/2007 02:00

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required to repair damaged network infrastructure. There will be an outage of approximately 60 minutes to end-users. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW066176 Standard - (MID 9203196)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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23/11/2007 11:26
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BT PEW Reference No: PW066176

Planned duration details:

Planned start: 14/12/2007 00:01

Planned finish: 14/12/2007 00:30

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required to replace a BT Exchange system card which is running at risk. There will be an outage of approximately 29 minutes to end-users within this period. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW066213 Standard - (MID 9202843)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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23/11/2007 10:52
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BT PEW Reference No: PW066213

Planned duration details:

Planned start: 11/12/2007 00:01

Planned finish: 11/12/2007 00:30

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required to replace a BT Exchange system card which is running at risk. There will be an outage of approximately 30 minutes to end-users within this period. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW066204 Standard - (MID 9202441)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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23/11/2007 10:09
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BT PEW Reference No: PW066204

Planned duration details:

Planned start: 08/12/2007 00:30

Planned finish: 08/12/2007 02:30

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required to replace a BT Exchange system card which is running at risk. There should be no downtime to end-users within this period. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW066221 Standard - (MID 9202137)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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23/11/2007 09:24
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BT PEW Reference No: PW066221

Planned duration details:

Planned start: 07/12/2007 00:30

Planned finish: 07/12/2007 02:00

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

This Planned Engineering Work is required to replace a BT Exchange system card which is running at risk. There will be an outage of approximately 1 hour and 30 minutes to end-users within this period. Details of your End Users affected are available on Broadband Customer Reporting.

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

Thursday, November 22, 2007

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW066205 Emergency - (MID 9201141)

BT Wholesale - Broadband Planned Works

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PEW Manager - Automatic Mailer
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22/11/2007 17:30
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BT PEW Reference No: PW066205

Planned duration details:

Planned start: 27/11/2007 05:00

Planned finish: 27/11/2007 06:00

End User Impact Statement:
A statement and impact to End User for the work being undertaken is shown here:

The Planned Engineering Work is required for completion of a software upgrade. There will be an outage to End-Users of approximately 5 minutes within this period. Details of your End Users affected are available on Broadband Customer Reporting

British Telecommunications plc
Registered office: 81 Newgate Street London EC1A 7AJ
Registered in England no. 1800000
This electronic message contains information from British Telecommunications plc which may be privileged and confidential. The information is intended to be for the use of the individual(s) or entity named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is prohibited. If you have received this electronic message in error, please notify us by telephone or e-mail (to the number or address above) immediately. Activity and use of the British Telecommunications plc E-mail system is monitored to secure its effective operation and for other lawful business purposes. Communications using this system will also be monitored and may be recorded to secure effective operation and for other lawful business purposes.

Broadband Incident Report : LICHFIELD MUX 101 & YOXALL MUX 101 : LOSS OF SERVICE : Reference 29140 : Issue FINAL :

BT Wholesale - Broadband Incident Report

Please read the following incident report as it could have an impact on some of your end users

BT Incident Reference:

29140

Issue :

FINAL

Detected Date:

22/11/2007

Detected Time:

14:14

Start Date:

22/11/2007

Start Time:

14:13

Actual Clear Date:

22/11/2007

Actual Clear Time:

16:50

Incident Headline:

LICHFIELD MUX 101 & YOXALL MUX 101 : LOSS OF SERVICE

Incident Details:

Some of your Broadband End Users may have experienced slow throughput.

Progress Details:

Service has been restored by completing a power cycle. This issue may have been due to a power failure
-----------------------------------

BT regrets any inconvenience this may have caused.

Dialling Codes Affected:

01543

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System Time Stamp: 22/11/2007 17:30

Broadband Incident Report : : LICHFIELD MUX 101 & YOXALL MUX 101 : LOSS OF SERVICE : Reference 29140 : Issue 4 :

BT Wholesale - Broadband Incident Report

Please read the following incident report as it could have an impact on some of your end users

BT Incident Reference:

29140

Issue :

Detected Date:

22/11/2007

Detected Time:

14:14

Start Date:

22/11/2007

Start Time:

14:13

Anticipated Clear Date:

22/11/2007

Anticipated Clear Time:

18:03

Incident Headline:

: LICHFIELD MUX 101 & YOXALL MUX 101 : LOSS OF SERVICE

Incident Details:

Some of your Broadband End Users may be experiencing a loss of ADSL Service.

Progress Details:

BT is making progress towards full restoration of Service.

Latest Update:

A Field Maintenance Officer on site, is completing further diagnostics.

Further updates will be provided as soon as possible.

Dialling Codes Affected:

01543

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
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System Time Stamp: 22/11/2007 17:08

Broadband Incident Report : LICHFIELD MUX 101 & YOXALL MUX 101 : LOSS OF SERVICE : Reference 29140 : Issue 3 :

BT Wholesale - Broadband Incident Report

Please read the following incident report as it could have an impact on some of your end users

BT Incident Reference:

29140

Issue :

Detected Date:

22/11/2007

Detected Time:

14:14

Start Date:

22/11/2007

Start Time:

14:13

Anticipated Clear Date:

22/11/2007

Anticipated Clear Time:

16:59

Incident Headline:

LICHFIELD MUX 101 & YOXALL MUX 101 : LOSS OF SERVICE

Incident Details:

Some of your Broadband End Users may be experiencing a loss of ADSL Service.

Progress Details:

BT is making progress towards full restoration of Service.

Latest Update:

A Field Maintenance Officer is now on site.
Further updates will be provided as soon as possible.

Dialling Codes Affected:

01543

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 22/11/2007 16:05

AAISP BT Incident Reports & Planned Work

Saturday, November 24, 2007

Broadband Incident Report : : NORTHWOOD MUX 102 : LOSS OF SERVICE : Reference 29338 : Issue FINAL :

Broadband Incident Report : : NORTHWOOD MUX 102 : LOSS OF SERVICE : Reference 29338 : Issue 1 :

Broadband Incident Report : : TAUNTON MUX 101 : PARTIAL LOSS OF SERVICE : Reference 29309 : Issue FINAL :

Broadband Incident Report : : TAUNTON MUX 101 : PARTIAL LOSS OF SERVICE : Reference 29309 : Issue 4 :

Broadband Incident Report : : TAUNTON MUX 101 : PARTIAL LOSS OF SERVICE : Reference 29309 : Issue 3 :

Broadband Incident Report : : TAUNTON MUX 101 : PARTIAL LOSS OF SERVICE : Reference 29309 : Issue 2 :

Broadband Incident Report : : TAUNTON MUX 101 : PARTIAL LOSS OF SERVICE : Reference 29309 : Issue 1 :

Broadband Incident Report : : POTTON MUX 001 : INCIDENT CANCELLED : Reference 29263 : Issue FINAL :

Friday, November 23, 2007

Broadband Incident Report : : POTTON MUX 001 : LOSS OF SERVICE : Reference 29263 : Issue 1 :

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW066296 Emergency - (MID 9206041)

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW066272 Standard - (MID 9205424)

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW065683 Standard - (MID 9205149)

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW066107 Standard - (MID 9204712)

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW066083 Standard - (MID 9204071)

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW066076 Standard - (MID 9203893)

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW065871 Standard - (MID 9203380)

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW066176 Standard - (MID 9203196)

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW066213 Standard - (MID 9202843)

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW066204 Standard - (MID 9202441)

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW066221 Standard - (MID 9202137)

Thursday, November 22, 2007

BT Wholesale - ANDREWS & ARNOLD LTD - Network Planned Engineering Work (PEW) Notification PW066205 Emergency - (MID 9201141)

Broadband Incident Report : LICHFIELD MUX 101 & YOXALL MUX 101 : LOSS OF SERVICE : Reference 29140 : Issue FINAL :

Broadband Incident Report : : LICHFIELD MUX 101 & YOXALL MUX 101 : LOSS OF SERVICE : Reference 29140 : Issue 4 :

Broadband Incident Report : LICHFIELD MUX 101 & YOXALL MUX 101 : LOSS OF SERVICE : Reference 29140 : Issue 3 :

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Saturday, November 24, 2007

Friday, November 23, 2007

Thursday, November 22, 2007

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