Broadband Incident Report : : LONDON WEYBRIDGE MUX 101 : DEGRADED SERVICE : Reference 11947 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	11947		Issue :	FINAL
	Detected Date:	16/05/2007		Detected Time:	19:01
	Start Date:	16/05/2007		Start Time:	19:00
	Actual Clear Date:	16/05/2007		Actual Clear Time:	23:12
	Incident Headline:	: LONDON WEYBRIDGE MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Connector Reseat This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01932

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System Time Stamp: 17/05/2007 00:36