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| BT Wholesale - Broadband Incident Report | |||||||||
| Please read the following incident report as it could have an impact on some of your end users | |||||||||
| BT Incident Reference: | 21328 | Issue : | FINAL | ||||||
| Detected Date: | 30/08/2007 | Detected Time: | 12:34 | ||||||
| Start Date: | 30/08/2007 | Start Time: | 11:20 | ||||||
| Actual Clear Date: | 30/08/2007 | Actual Clear Time: | 15:00 | ||||||
| Incident Headline: | MANCHESTER ESR3: PARTIAL LOSS OF SERVICE | ||||||||
| Incident Details: | Some of your Broadband End Users may have experiencing a loss or degradation of ADSL Service. It is possible that this disruption may not have affected all end users. | ||||||||
| Progress Details: | Service has been restored by completing a Reboot of a Card BT regrets any inconvenience this may have caused. | ||||||||
| Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 30/08/2007 15:15
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