Thursday, February 19, 2009

Broadband Incident Report : FLEET MSAN 301 : LOSS OF SERVICE, PEW FAILURE : Reference 4038 : Issue 5 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 4038   Issue : 5  
  Detected Date: 19/02/2009   Detected Time: 06:04  
  Start Date: 19/02/2009   Start Time: 06:02  
  Anticipated Clear Date: 19/02/2009   Anticipated Clear Time: 12:00  
     
  Incident Headline: FLEET MSAN 301 : LOSS OF SERVICE, PEW FAILURE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.

 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Service has been restored as of 09:00, we are now monitoring for a stability period of 3 hours.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
01252
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 19/02/2009 09:21

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