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BT Wholesale - Broadband Incident Report | ||||||||||||||||||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||||||||||||||||||||||||||||
BT Incident Reference: | 7055 | Issue : | 1 | |||||||||||||||||||||||||||||||
Detected Date: | 07/03/2010 | Detected Time: | 08:47 | |||||||||||||||||||||||||||||||
Start Date: | 07/03/2010 | Start Time: | 08:42 | |||||||||||||||||||||||||||||||
Anticipated Clear Date: | 07/03/2010 | Anticipated Clear Time: | 11:00 | |||||||||||||||||||||||||||||||
Incident Headline: | CROYDON ATM NODE 04253 : PARTIAL LOSS OF SERVICE | |||||||||||||||||||||||||||||||||
Incident Details: | At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service. | |||||||||||||||||||||||||||||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: An Engineer has been tasked to site. Further updates will be provided as soon as possible. | |||||||||||||||||||||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 07/03/2010 09:19
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