Wednesday, March 3, 2010

Broadband Incident Report : EDINBURGH CALEDONIAN MUX 1 : LOSS OF SERVICE : Reference 6723 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 6723   Issue : FINAL  
  Detected Date: 03/03/2010   Detected Time: 15:28  
  Start Date: 03/03/2010   Start Time: 15:27  
  Actual Clear Date: 03/03/2010   Actual Clear Time: 17:10  
     
  Incident Headline: EDINBURGH CALEDONIAN MUX 1 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored.

This issue may have been due to an Equipment Failure
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
013122013126013162
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 03/03/2010 17:16

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