Saturday, February 12, 2011

Broadband Incident Report : : STOKE ON TRENT NODE 10004 : PARTIAL DEGRADE OF SERVICE : Reference 4907 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 4907   Issue : 1  
  Detected Date: 12/02/2011   Detected Time: 13:01  
  Start Date: 12/02/2011   Start Time: 13:01  
  Anticipated Clear Date: 12/02/2011   Anticipated Clear Time: 16:45  
     
  Incident Headline: : STOKE ON TRENT NODE 10004 : PARTIAL DEGRADE OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.  
  Progress Details: An engineer has been tasked to site and new hardware ordered. Next update 1505.  
  Dialling Codes Affected:
0127001538017820178501889
0178201785
 
     

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

-- Updated desclaimer 21CNCE - 28940

No comments: