Broadband Incident Report : : BIRMINGHAM ERX12: LOSS OF SERVICE : Reference 12140 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	12140		Issue :	1
	Detected Date:	15/04/2011		Detected Time:	01:50
	Start Date:	15/04/2011		Start Time:	01:47
	Anticipated Clear Date:	15/04/2011		Anticipated Clear Time:	01:48
	Incident Headline:	: BIRMINGHAM ERX12: LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Progress Details:	Service was fully restored following an SRP switchover.
	Dialling Codes Affected:	01162 01189 012124 012125 012132 012133 012134 012135 012137 012138 012144 012145 012146 012151 012152 012155 012158 012160 012161 012162 012163 012164 012166 012168 012169 012175 012176 012177 01239 01242 01283 01285 01291 01299 01329 01348 01384 01437 01443 01451 01453 01455 01494 01495 01527 01538 01564 01570 01600 01639 01646 01666 01675 01684 01685 01686 01743 01752 01769 01782 01785 01789 01792 01803 01827 01905 01922 01926 01952 01970 0238034 0238036 0238061 0238062 0238064 0238065 0238090 0247626 0247627 0247660 0247661 0247662 0247667 0247669 0247671 0247672 0247676 0247685 0292019 0292025 0292051 0292052 0292055 0292056 0292061 0292062 0292063 0292069 0292070 0292071 0292084 0292085 0292086 0292088 LLCM0 0292084 0292085 0292086 0292088

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

-- Updated desclaimer 21CNCE - 28940