Broadband Incident Report : : READING EDGE SWITCH ROUTER 2 : LOSS OF SERVICE : Reference 10675 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	10675		Issue :	1
	Detected Date:	02/04/2011		Detected Time:	04:07
	Start Date:	02/04/2011		Start Time:	04:05
	Anticipated Clear Date:	02/04/2011		Anticipated Clear Time:	04:06
	Incident Headline:	: READING EDGE SWITCH ROUTER 2 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Progress Details:	Service has been restored as of 04:06 min; SPR switch over .
	Dialling Codes Affected:

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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