Broadband Incident Report : : KINGSTON NODE 04001 : PARTIAL LOSS OF SERVICE : Reference 24287 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24287		Issue :	FINAL
	Detected Date:	05/08/2011		Detected Time:	16:41
	Start Date:	05/08/2011		Start Time:	16:36
	Actual Clear Date:	05/08/2011		Actual Clear Time:	17:38
	Incident Headline:	: KINGSTON NODE 04001 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service fully restored at 17:38 after a card change at Kingston BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01243 01252 01424 01483 01798 01883 01903 0208285 0208461 0208695 0208697 01903 0208285 0208461
	Duration:	0 days 01 hours 02 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.