Broadband Incident Report : : EDINBURGH : LOSS OF SERVICE : Reference 35416 : Issue 3 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	35416		Issue :	3
	Detected Date:	10/11/2011		Detected Time:	09:19
	Start Date:	10/11/2011		Start Time:	09:18
	Anticipated Clear Date:	10/11/2011		Anticipated Clear Time:	13:00
	Next Update Date:	10/11/2011		Next Update Time:	12:30
	Incident Headline:	: EDINBURGH : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Fault diagnosis is ongoing.
	Dialling Codes Affected:	01343 01408 01463 01475 01540 01542 01586 01764 01768 01847 01955 01967 0284176 0292019 0292021 0292025 0292033 0292036 0292040 0292041 0292065 0292077 0292079 0292090

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.