Friday, December 30, 2011

Broadband Incident Report : : ILFORD ATM NODE 9223 : DEGRADED SERVICE : Reference 40658 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 40658   Issue : FINAL  
  Detected Date: 30/12/2011   Detected Time: 13:59  
  Start Date: 30/12/2011   Start Time: 13:59  
  Actual Clear Date: 30/12/2011   Actual Clear Time: 14:20  
     
  Incident Headline: : ILFORD ATM NODE 9223 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of Broadband Service.

 
  Closure Details: Service has been restored as of 14:20 by completing: a reset of hardware. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0113201162011790122301226
0122701245012550126801279
0128401295013030130401322
01332013440135401407014164
0142401449014730147401476
0149301502015360158201603
0162201623016340164201692
0170201753017870179701842
0184301895019080192001929
019320203243020706402072520207277
02073580207469020756402076250207633
02076350207639020773202078200208172
02082070208215020836502085000208501
02085020208559020868602086880208695
020896102392630208688
 
  Duration: 0 days 00 hours 21 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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