Broadband Incident Report : : SHEFFIELD : LOSS OF SERVICE : Reference 1752 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	1752		Issue :	1
	Detected Date:	20/01/2012		Detected Time:	08:36
	Start Date:	20/01/2012		Start Time:	08:35
	Anticipated Clear Date:	20/01/2012		Anticipated Clear Time:	11:35
	Next Update Date:	20/01/2012		Next Update Time:	09:45
	Incident Headline:	: SHEFFIELD : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Engineer tasked to site to investigate cause of the failure. Next update will be at 09:45
	Dialling Codes Affected:	01132 01158 01159 01226 01246 01274 01302 01332 01347 01377 01400 01422 01423 01427 01472 01507 01522 016128 016137 016161 016186 01623 01625 01642 01653 01673 01677 01704 01724 01740 01751 01759 01773 01777 01845 01943 01977 01777

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.