Tuesday, March 27, 2012

Broadband Incident Report : EALING NODE 04002 : PARTIAL DEGRADED SERVICE : Reference 9032 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 9032   Issue : FINAL  
  Detected Date: 27/03/2012   Detected Time: 14:53  
  Start Date: 27/03/2012   Start Time: 14:51  
  Actual Clear Date: 27/03/2012   Actual Clear Time: 15:27  
     
  Incident Headline: EALING NODE 04002 : PARTIAL DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a degradation of Broadband Service.
 
  Closure Details: Service has been restored as of 15.27; by completing: a reseat of hardware. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0118301189013050130801438
0144201494017070172201727
01753017940188402030100203115
02032260203231020323402032350203238
02032490203255020326402032730203417
02035090203560020703402071210207221
02072240207229020724302072440207259
02072620207266020728602072870207289
02073130207317020734102073700207373
02074020207431020743302074340207435
02074370207439020744302074600207494
02077060207727020773402077920207794
02078350207985020799802081770208201
02082040208206020820802082110208216
02082220208232020823802082480208252
02082870208326020834302083510208352
02083540208357020836002083610208362
02083640208365020836802083730208422
02084230208426020843802084450208446
02084500208452020849202084930208503
02085370208550020855102085600208563
02085660208567020856802085690208579
02085810208621020873202087350208741
02087460208748020875202087580208801
02088080208810020882602088290208830
02088330208834020883602088390208840
02088410208842020884502088460208847
02088640208869020888002088810208885
02088880208889020889602089050208906
02089070208909020892002089220208930
02089310208932020893302089590208992
02089930208998LLLN0LLLW0LLSM0
 
  Duration: 0 days 00 hours 36 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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